Shark
Doesn’t deliver services paid for or answer support tickets within their “24 hours” as stated on the website.
We tried this host out for 8 days, and it was absolutely horrendous. We paid for a dedicated IP, priority support, and did not receive either on purchase. Out of 6 support tickets submitted to their team, only 3 were ever answered. When they were answered, it was well over 24 hours. The other 3 they deleted without responding to. It took them 8 days before they gave the dedicated IP, and that was only because we requested a refund then. At this point, They also began deleting support tickets on us, specifically the original ones requesting a refund as well as those in which they did not respond to period. Then when we filed a refund through our bank, they lied and said we had used their services for 2 weeks, and refused to give a refund for their lack of delivery on said services. Do not use these guys. You will not receive what you paid for, and then they’ll delete your tickets on you if they know they’re failing to provide services period. There are far better options out there for an equivalent or better price.




