Tionne S.
Not worth it
I saw a great interview and promo for this place, but not sure what happened? I ordered 3 items with priority shipping, so you think it arrived on time? No. I'm on day 5 with zero communication. I have emailed 4 times, I have called 3 times and can't get confirmation for the purchase even with my order number. I was told the shipping people don't work on weekends... but I ordered on Wednesday, Aug. 8th so they had 2 full days to send a priority shipping paid for box with the products I purchased. Nope. Still nothing. This place seems disorganized af, with sh¡tty customer service since I'm being forced to stalk them for 4+ days (not including weekends) for answers. And what a surprise? They've had consistent issues and negative reviews with online orders and figuring out what they need to do to ship the items. This place only deserves 1 star for the way they operate. So disappointed that their shortcomings played a big part in ruining my friend's birthday gift based on their false representation of shipping. I can't even believe someone called to essentially give me zero information and tell me they don't know where the item is or why it hasn't been processed - even worse to try and pretend I ordered over the weekend.