Jennifer D.
necklace with picture
I purchased a necklace with a picture on it and not even 2 weeks later the picture is peeling off. I have tried numerous times to contact via email with no reply ever. DO NOT buy from here it is junk.
Thegiftnecklace is listed under Jewelry & Watches.
Thegiftnecklace (thegiftnecklace.com) has 65 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Jennifer D.
I purchased a necklace with a picture on it and not even 2 weeks later the picture is peeling off. I have tried numerous times to contact via email with no reply ever. DO NOT buy from here it is junk.
Ivette C.
This is by far the worst experience I have EVER had purchasing a product online! This company (if we can call it that), has no customer service whatsoever!!! I placed a necklace order for my daughter on December 18th, 2016 (as I see many of the other people filing complaints made purchases during the same time frame) with the expectation that it would arrive the first week in January so that I could have it for her birthday. I have yet to receive the necklace and the only response I have been able to get from them is a generic message saying "it is still in production and they will notify via email when it is being shipped". Apparently this is their way of stalling people while they take your money. After reading all of the complaints here, I have little hope that I will get anything from this company, but I will be dammed if I don't get my money back. I will file complaint after complaint until I get my card to reverse the charges. This company needs to be banned from the internet and from scamming more people as it is CLEARLY a scam tactic!! I am working with the Better Business Bureau to create a report on this company as they are not even registered with them as an existing company to discredit them as a "business"!! Once the report is created I will be asking all those people who have been scammed by them to file complaints against the company to get them banned!
Michelle
I ordered a necklace on 12/24/16, and have yet to receive it. I have emailed them multiple times and they stated that it is still in production and to be patient. I emailed them 1/6/17 and they told me it was "sent to the shipping company" and I should receive a tracking number shortly. Never received it so I emailed them back 1/10/17 and they stated that the necklace is still in production. I have asked for a refund through PayPal, hopefully they can settle this. I should have known this was a scam due to the content of their emails, which there was no contact info and the grammar was completely unprofessional.
Amber K.
Ordered necklace December 12th, was told I would receive before Christmas, and I still have yet to receive necklace. I have emailed multiple times, even reported them through paypal and have yet to receive an explanation or my necklace. Will never go through this company again, just hope to EVENTUALLY get my necklace or money back.
Sarah
Extremely poor service. Have not received any information or communication back. It was supposed to be made within 3 business days and then shipped out, when I go to track it says it's still being made. There's no contact number to call and the emails are never responded too. I've turned many away from this company and looking into legal actions to reverse my charges and investigate this company
Sue Hester S.
I ordered a ring on December 18th 2016. Read all there website says times shipping and I looked everyday and it only says you order is in production so today is December 27 and still says the same thing. I have emailed them almost everyday and says the same thing and I get emails that says it's in production. So today I called my credit card and disputed it so screw them right now I have my money back. Always use a credit card so you can cancel. Keeped all the in and outbound email for proof.
Alex
Ordered something Dec 2 as a xmas gift it's 22 of Dec and still have not received anything. I wrote asking about it asking me to be patient. They then told me it's the shipping company taking so long. At this point I want my 34 dollars back. So disgusted!
JP
When tracking with the order number that was given, it states "sorry your order cannot be found". I have been emailing for two weeks and only receive a generic email saying "your order is complete". There is no number and no way to contact this company... If it's even a real company. I can't even get a response on a refund. Completely unacceptable.