DO NOT ORDER FROM THIS COMPANY. I paid extra to have my item shipped before Christmas; they accepted the payment and then in the confirmation email they informed me that the order would be delayed -- and it only arrived last week. The quality of the necklace is so disappointing - you literally need a magnifying glass to read it. Honestly it is the worst piece of craftsmanship I have ever seen. I was so embarrassed to give it to my daughter. I had asked for my money to be refunded and they kept emailing me that please be patient, your order has shipped. So save yourself some grief and money and DO NOT order from this company.
BO
bonnie
DO NOT BUY FROM THIS COMPANY, PAYPAL WILL NOT PROTECT YOU
DO NOT BUY FROM THIS COMPANY, PAYPAL WILL NOT PROTECT YOU
The items I received were garbage and nothing like the quality this company advertises. I have just spent a month trying to get my money back from PayPal. DO NOT BE FOOLED, PayPal does NOT have your back. You are not protected from companies like this. Even though you by in good faith due to seeing the PayPal logo and assuming you are protected, PayPal will not reemburse you return shipping. It is a win-win situation for this company. If you don't decide to return the item as PayPal demands, with a tracking #, because it will cost as much as you have paid originally for the item in order to get your refund, Mr. Lin Yiting gets the $. If you accept his partial refund, Mr. Lin Yiting wins. If you do send the item back, you will loose most of your original cost, and Mr. Lin Yiting wins, as he now has the item back and is ready to send it off to the next unsuspecting buyer. PayPal will, if you call them often enough, offer to sign you up for their return shipping program, and this will get you $30 toward your return costs. To ship an item back to China from Canada, Canadapost charges $75.01 Expedited Int'l or $74.95 for Priority for a parcel 15x14x5cm. My original cost was $80.96. After arguing all this time with numerous PayPal agents, over numerous calls costing me hours of frustration, I demanded to talk to an agent, then a supervisor, and finally a senior manager. He was finally sympathetic to my argument and he credited me my full amount. This was from PAyPAl, not Mr. Lin Yiting's account, so he still won. PayPal responded to my request that this company be investigated and this will be a black mark against them, possibly leading to being dropped from using PayPal. I can only hope the manager is honest and this will finally happen.
PM
Pat M.
I got this necklace
I got this necklace, piece of garbage,, looks like it came from a gumball machine,, The stones in it look flat,, total waste of money,, Trash,
asked for a refund the clasp was bent too, they offered to replace it , if I paid for the shipping both ways,, REALLY??
Then they said send it back they will give me 50 percent back,, Think it was from China,,
dont waste your money or time,, GARBAGE JEWELRY.
EE
Ed E.
BEWARE!!!
BEWARE!!!! DO NOT BUY!!!!!! I ordered a necklace 1st week of DEC hoping to get it by Christmas. Site states it will be shipped within 10 days when I ordered it. It is now JAN 31,2018 and still never received the necklace. I emailed multiple times and they do not respond. I am going to dispute on my credit card. I hope I save someone from headache and useless company.
LR
Lori R.
Not worth it
I ordered and paid for 2 necklaces on Black Friday 2017. These necklaces were to be Christmas gifts for my daughters. I finally received them today. I am so disappointed in these necklaces. First the chains look like something out of a gum ball machine. Very cheap made. Second I had their names engraved and you need a magnifying glass to see the names. I will never order from this company again.
LI
Lisa
I placed my order mid November
I placed my order mid November, 2 bracelets and 2 necklaces. I thought I would have them in time for christmas. I kept checking my order but it just said to be patient that they would contact me with shipping info, I emailed them several times and got no response. I paid through PayPal, so i contacted them and they sent the merchant an email. PayPal also said if I didn't receive my order Paypal would refund my money. I did finally get my order on Jan 12th. and it came from China. Quality of the bracelets are very cheap. Would not recommend this company!
VR
veronica R.
My experience with TheGiftNecklace.com …
My experience with TheGiftNecklace.com has been nothing but a miserable one. Below is a copy of the letter I emailed to all of the contact email addresses listed on their site earlier today.
"Gift Necklace Co.,
I placed an order for 2 items, a ring and a necklace as Christmas Gifts for my sister, on Sunday, Dec 3rd, Order ID #158909. As per your website, orders will be processed within 3 business days, by Wednesday, December 6th, and the delivery time is estimated at 10 days business days which at it's max my order should have arrived at my home just in time for Christmas by Wednesday, December 20th. Unfortunately the order was not received by December 20th and I was short a gift for Christmas. As of today, January 8th, I have yet to see a status update on the order, have been unable to track it online and have not received any response to the order status inquiry I emailed to you on Dec 31st, as per the instructions on your website.
Due to your lack of response and action on, Order ID #158909, it is now my belief that your company has no intention of providing me with the merchandise I bought and paid for via your website, nor intend to address my concerns. As such, please be advised that I will be stopping payment on this order and if need be working with my credit card company to dispute the charges and recoup the $89.90 I have needlessly wasted on your company. I've worked in retail for 20 years and this level or service, or lack there of, is reprehensible and I will be sharing a review about my experience with your company on all of the current social media platforms you advertise on, reporting it directly to that platforms that promote your product, and will also be filing a formal complaint with the Better Business Bureau.
Thank you for making the holidays that much tougher for your patrons."
BM
Brenda M.
Crappy all the way around
I ordered Nov 19 for Christmas. After a month of nothing I emailed them several times finally sent a tracking number that was useless. It never changed. By Christmas I filled a dispute with PayPal as that was how I paid. They are investigating. That being said, of the two items I ordered, one just showed up today. Looks, eh, not as nice as advertised for almost fifty bucks. Saw it on Facebook. If I'd realized where it was coming from I would not have ordered. Someone wanted the address. Here it is: yanzhengsheng/Fuzhou 9.9 billion Trade Co.,Ltd/Pudong Avenue, Golden Gate Road 36 and Park District 19, 4th floor CangShanQu FuZhouShi FUJIAN 350007 CHINA