The Crypto MerchantReviews of thecryptomerchant.com

I ordered an item that shows its available. But then my order was canceled. I reached out and the rep was unsure. Sent an email and another rep said it was out of stock. Very conflicting. I brought item elsewhere for much cheaper.

Bought as a gift, came without packaging. I had to urgently look for another gift.

I paid for the order, but they canceled the order and do not refund my money and do not respond to my messages, they are scammers, people do not contact them, I am still waiting for my money

I still don't understand what to do to make my Nano S plus work with and without my Nano S. I need to see step by step instructions on how to make them work with Ledger Live. I need more specific help that not only tells me what to do but how to find it in LL and how to do what is needed.

I still haven't gotten a refund nor product and they stopped responding any more. If you are from a country where the banking services is limited to an extent like me and not possible to dispute the charge, then DON'T PURCHASE ANY GOODS FROM THIS UNPROFESSIONAL COMPANY AT ALL. If they don't give my money back, then they have effectively done a fraud. My money is already in their bank account months ago and apparently, on the way to turn to ashes or thin of air. I'm writing this second review using the review link to confirm that, in fact, i did make a purchase.

Awful. They did not send me the ordered hardware wallets because they could not confirm that "the billing address on your credit card matches the shipping address on your order". I therefor, As requested ,send them a picture from my credit card and an ID. But nothing happened. I called several time and left messages. Nothing happened either. Then I cancelled and it took weeks until I got my money back. Avoid this non-professional guys.

It´s been two months and the Trezor One Hardware Wallet still has not been delivered, and it is an important working tool for one of our colleagues. The Crypto Merchant team refused to provide any help until 45 days had passed from the due date. Terrible service.

No solo malísimo el servicio si no que me acusaron de que robe la tarjeta con la que realice mi compra y cumplido el plazo de devolución no recibí el dinero y mi banco me dijo que para intervenir tengo que esperar 90 días una vergüenza la verdad no me contestan ni mis correos.