The Backyard OutletThe Backyard Outlet is your one-stop-ship for hot tubs and saunas from the top manufacturers in the US. If you are looking for something to make your Backyard Better, we have it (or hope to be adding it to our catalog soon)!We sell the best spas available in online retail, along with real in-person support through phone, chat, and email. We can help you find accessories, replacement parts, replacement spa covers, and connect you with the manufacturer, when necessary.Learn more at TheBackyardOutlet.com.
The Backyard Outlet (thebackyardoutlet.com) has 54 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Bathroom & Kitchen · Chattanooga, Tennessee
Excellent
Bathroom & Kitchen · Manchester, Tennessee
Excellent
Bathroom & Kitchen · Columbia, Tennessee
Excellent
Bathroom & Kitchen · Manchester, Tennessee
Average
Showing 44 reviews with 5 stars · Clear filters
ANASTASIA S.
Delivery was considerate of placement, item upon arrival was all set and in good condition! We do like our two-person hot tub
Response from The Backyard OutletOct 30, 2025
Thank you so much for your order & review of TheBackyardOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great! I am very glad to hear your delivery experience was a positive one, and we hope the continued spa experience is even better!
Dawn P.
Phenomenal experience from start to finish.
Response from The Backyard OutletSep 10, 2025
Thank you so much for your review! We are so glad to serve you and help you get the best experience with your Backyard experience! TheBackyardOutlet.com Team
PHILLIP J.
Customer service is outstanding! They know their stuff.
Response from The Backyard OutletDec 23, 2024
Thank you so much for your order & review of OhanaSpasOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Phillip J.
They repeatedly provide info and set our expecting to know what to expect. They really know their product and are the experts! Andy
Response from The Backyard OutletDec 16, 2024
Thank you so much for your order & review of AqualifeOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Bryan F.
My hot tub purchase experience was great. They kept me updated on the status of my hot tub and when I could expect it to be delivered. The hot tub was delivered on the exact date they promised. The delivery driver was kind enough to deliver the hot tub to the back of my house and even placed it on my back porch where we wanted it installed. The hot tub has been great. I would highly recommend buying a hot tub from Aqualife Outlet.
Response from The Backyard OutletOct 4, 2024
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, The AqualifeOutlet.com Team
Anthony C.
these folks have this business down pat. thank you for your assistance
Response from The Backyard OutletSep 26, 2024
Thank you so much for your order & review of AqualifeOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
customer
Wonderful to deal with
Response from The Backyard OutletAug 12, 2024
Thank you so much for your order & review of OhanaSpasOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Scott M.
I was able to order the correct replacement filters for my spa over the phone and shipped to my door after many failed attempts at visiting the local spa/pool stores in my area.
Response from The Backyard OutletAug 2, 2024
Thank you so much for your order & review of OhanaSpasOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!