TheAlteningReviews of thealtening.com

Purchased a full access Fortnite account back in May, and used it regularly. Never bothered to delete the former owner's friends list, because I only play with a few people. About a month ago I kept receiving an in-game invite, so I accepted. It was the former owner stating his account was hacked and he is in the process of getting it back. Today, I went to login, and it was gone! Along with all the in-game purchases that I have made! Tried to write a support ticket but the bot keeps kicking it out and closing it! Can't e mail them either! They rather spend their time disputing this review than try to make it right. That says a lot about their business practice. **update! TheAltening still hasn't reached out, but still disputes the validity of this review; in hopes, that I won't respond in time and the review will be kicked. Without the creation email address of the account you purchased (email address used when the account was created); there is no way you can get it back! Which means anyone who sells an account can report it stolen and retrieve it back from Epic. Leaving you without the account you purchased and all the in-game purchases made. At this time, you can try to go to the TheAltening.com and try to contact someone for support, but you will get no further than the bot! **update! I sent them an email like the reply to this review suggested on 05/08/2024. Crickets......they must know that you're not able to leave contact information on a review, but yet they request it. The ball is in your court thealtening.com

account was invalid, only response i got was "unfortunately this account is no longer being replaced"

Brought an account everything seemed good secured it with email etc like they said to do, but the previous owner has pulled the account back and I can't login or reset anything very bad buying experience, and looks like they have blocked my email and won't let me create a ticket DO NOT BUY ITS A SCAM

My purchase required "additional verification" which forced me to wait even though it clearly says "instant delivery" and even after I received the login I paid 65$ for the login credentials were invalid. Upon talking further to support they provided me a different login and once I logged into the account it was empty with nothing inside of it.

Paid for an account and they sent me a fake order ID & saying my account needs to be verified. I sent a email for it to be verified and they never got back to me, they never sent me an account information. Not even once have they contacted me back. This site is a scam

Ho acquista una skin per ben 21 euro mai arrivata,dopo disperati tentativi di richieste sono riuscito a parlare tramite email con un certo Xavier ,alla mia domanda continua di cosa avevo acquistato con quei soldi e non avendo mai avuto nulla di quello che ho ordinato……la sua risposta era sempre skin rara introvabile, allora cosa ho pagato? È UNA GRANDISSIMA TRUFFA SICURAMENTE VA DENUNCIATO NON ACQUISTATE

I bought a 89.99 Fortnite account and it got held for verification and I contacted them on Friday and it’s Sunday with no response please let me get my money back or the account and another thing when I post the ticket it says invalid order id please some one help it’s the 7th now and there trying to remove my review they literally didn’t even give me right order id and there not even responding to my email mind you I emailed them on last Friday.

Admin at TheAltening dot com Email does not work. We paid for products and did not receive them. I asked for refund and they kept responding with open a ticket but it will not let me open a ticket. The email it has online to reach out to customer service does not work. Stay away and do not purchase at this website. Their response is saying I need to create a ticket but as my review states, it would not let me start a new ticket. I tried it multiple times and Xevier responded in email saying the instructions are clear and if you’re not able to follow them there’s nothing else they can do. I sent email evidence of all of this to trustpilot to show this company never resolved the issue when I tried to communicate with them.