Thomas
TH3D and Tim rock
I'm a newbie. So I booked tech support for my upgrade install of extruder, EZAbl, and EZBoard V2. To my surprise and excitement, THE Tim - the owner was - my support tech. (Yes I was star struck). Could not have been a nicer person. Walked me through the next steps, advised me on what they use in their printer farm, great tips and tricks - more than I asked for. I have a to-do list and will schedule another call soon. FINALLY, I may be printing! Support TH3D. OBTW - his puppies Remo and Comet are fun to have on the call, making sure Tim does things correctly. No tinned wires! Cheers.
Response from TH3D Studio LLCOct 8, 2023
Thank you so much for taking the time to share your wonderful experience with TH3D Studio and Tim! 🌟 We're thrilled to hear that you had such a positive interaction with our team. It's fantastic to know that Tim provided you with exceptional support and went above and beyond to ensure your upgrade installation went smoothly. We take pride in our team's expertise and their dedication to helping our customers, whether they're newbies or experienced enthusiasts. We're delighted that you found Tim's advice, tips, and tricks helpful for your 3D printing journey. We look forward to assisting you with any future questions or needs you may have. And yes, Remo and Comet, our furry helpers, love to lend a paw (or two) in making sure everything runs smoothly! 🐾 Thank you for your support, and happy printing! 🖨️