TH3D Studio LLCReviews of th3dstudio.com

In my opinion, this is thee best source of 3d printing parts in North America. We have a few decent stores in Canada, but 75% of the time I find myself finding what I need from TH3D. Their support is, without a doubt, the absolute best! I had an issue with a product I purchased a while back, and Tim and Samantha Hoogland, made sure it got sorted out and new parts sent to me immediately... I was impressed, and instantly hooked on this store and it's amazing staff.

Fantastic company. I hear about these guys constantly in the 3D printing community. I decided to give their EZABL device a try on a printer I received from a sponsor. Kits amazing and so is their customer support. Answered all my questions quickly and with the highest of detail to make sure everything was covered.

TH3D stands out among most other 3D printing companies. Their products are top of the line, staff is knowledgeable & courteous, and they stand behind their products. Aside from the quality of their parts and staff, their after-sales support is probably the best in the industry, at least in my experience. You can be assured, whether you're buying their own line of EZ products, or the things they resell, that you're getting more than your money's worth from TH3D.

Great products at a reasonable price Patiently answered my questions, even when I repeated myself.

Best products in 3D printing upgrades with the very best technical support in the business.

Wonderfully easy web site fantastic products but the shipping charges are outrageous . Seriously US$31 for something that can not weigh more than 500g .I know Western Australia is little far away ,but please get a new shipping calculator

They have been more then helpful after the shipper ruined my stuff. It was absolutely NO fault of TH3D's packing. They were very quick to respond and followed up on every step. They were polite and courteous the whole way through. I never felt like I was being treated as a 'number'. I've tried other products of theirs in the past and have always been happy. I will be buying more for sure.

I ordered EZ Out (Pin 29) Kit for Anet A2, A6, A8, A8 Plus, E10, E12, E16 Order n. 321089 on 31/12/2020. The material never arrived. Support told me that I could choose between a refund (excluding shipping) or reshipment. I requested a new shipment and after few days was told that the material was no longer available. I pointed out that the material is currently available on the site. I was told that they do not ship to Italy. (They could tell at the first order) I accepted the refund, I lost more than half of the money (shipping costs), I lost 1 month and a half, I don't have the material. Bad service, bad experience. Absolutely not recommended. NEWS : Now the support of TH3d made a contact to me. They say they will try to resolve the issue. NEWS : TH3D has again arranged an order for me without charging me the shipping costs. I received the goods without further costs. Now i am satisfied with the customer managment of TH3D support. Thank you TH3D