Emre S.
Slow international postage otherwise great
I've ordered a 2 item bundle to Denmark, thinking it would arrive in 1 week / 10 days. However later found out that the international postage can take a lot longer than that - it took a month to receive my package. I think this could've been better clarified on their website. I received support from the company, and they have been helpful identifying the problem. The products are great, however in my opinion, slightly different than what is described. The oil comes in a small bottle without a stopper, meaning that it is very easy for it to spill under carriage - which it did. The balm is great to use, however a little too shiny in my opinion and almost results in the same effect of the oil. The scent of both products are great. A bit afraid to try them again due to the difficulty of shipment to Europe.
Response from Texas Beard CoApr 30, 2018
I apologize for the slow delivery. Unfortunately, you are correct. International shipping is extremely unpredictable and sometimes very slow. It does look like you received if finally! Hope you enjoy the products.