Test Strip BuyersReviews of teststripbuyers.com

Response from Test Strip BuyersMay 18, 2025

Hi Steven, Thank you so much for your continued business — we genuinely appreciate your support as a repeat customer. We’re sorry to hear about your recent experience and fully understand how frustrating payment delays can be. While we always aim to issue PayPal payments as promptly as possible once delivery is confirmed, occasional delays can occur when packages are marked as delivered but are actually received by a building’s mailroom or front desk. We take the time to physically verify the item before processing payment to ensure everything is in order. That said, we recognize that this process took longer than expected in your case, and we sincerely apologize for any inconvenience this caused. Your feedback is important, and we’re actively reviewing our procedures to help prevent such delays in the future. If there’s anything else we can do to resolve this, or if you have further concerns, please don’t hesitate to reach out directly. We truly value your business and want to ensure you’re always taken care of. Sincerely, TestStripBuyers.com

Response from Test Strip BuyersMay 18, 2025

Hi Robert, Thank you for reaching out, and we truly appreciate the items you’ve sent us. I’ve gone ahead and reviewed your second order, and it looks like the shipment consisted entirely of boxes of lancets. For these, our standard payment is $1 per box, which is why the check for this order was $3. We understand that this may have caused some confusion, and we’d love to clarify any misunderstandings. Please feel free to reach out to us directly with any questions, and we’ll be happy to assist you further. We value your business and hope to resolve this to your satisfaction. Sincerely, TestStripBuyers.com

Response from Test Strip BuyersMay 7, 2025

Hi Ernest, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us didn’t meet your expectations, especially regarding the payment. That’s never the outcome we want for our customers. We’d really appreciate the opportunity to make this right. Please reach out to us directly via email at [email protected] or by phone via 800-439-6445, so we can better understand what happened and work toward a solution that feels fair to you. We value your business and hope to regain your trust. Sincerely, TestStripBuyers.com

Response from Test Strip BuyersMay 7, 2025

Hi Robert, Thank you for your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. While we understand the frustration regarding the payment delay, our records show that we had not physically received your order as expected. Despite that, we made the decision to process your payment to ensure you weren't left waiting any longer. We value our customers and always strive to resolve issues fairly and promptly. If there’s anything more we can do or if you’d like to discuss this further, please don’t hesitate to reach out directly at [email protected]. Thank you again for your business and for bringing this to our attention. Best regards, TestStripBuyers

Response from Test Strip BuyersMay 7, 2025

Hi Martin, Thank you for your review. We're sorry to see a 1-star rating and would really appreciate the opportunity to understand what may have gone wrong. According to our records, your order was processed and paid in full without any reported issues, so we're a bit confused and concerned by the feedback. We’re always looking to improve, and if there’s something we missed or could have done better, please don’t hesitate to reach out directly at [email protected]. Your satisfaction is important to us, and we’d love to make things right if possible. Thank you again for your business. Best regards, TestStripBuyers

Response from Test Strip BuyersMay 6, 2025

We would love to further assist you on this if you could kindly reach out to us via email at [email protected]