Who are we?Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.Testing you can depend onOur two labs that makeup our testing facility provide results based on two different testing methods: Blood sample: Uses the ELISA method which is scientifically recognised. Hair Sample: Uses bioresonance which is a complementary therapy (CAM).Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals.Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.Visit our websiteShop Hair TestsShop Blood TestsShop Our Pet Test
Test My Allergy (testmyallergy.com) has 750 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
testmyallergy.com
Website
testmyallergy.com
Category
Medical Specialists
Location
Florida, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Didn't recieved order -
I do not see any order email for digital download. Forgot password in your site also not sending password reset email.
If it is possible please cancel my order and initiate a refund. Thanks
Response from Test My AllergyApr 29, 2024
Hi Pankaj, thank you for your review.
You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit.
The email contains a link to complete and download your digital test submission form.
You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form.
If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query.
As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information?
UPDATE: Please be aware that these emails may often deliver to the junk or spam folder.
I have located your order confirmation email in our sent box from 13th April 2024 and have resent this for you.
If you would like to request a refund, please contact our expert and friendly team at [email protected] and our team will be happy to help.
Donna
Test My Allergy
DJ
Dimitri J.
Never received the test kit I paid for.
Paid for the food sensitivity test but never received it. It's been 22 days. Seems fishy.
Response from Test My AllergyApr 29, 2024
Hi Dimitri, thank you for your review.
You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit.
The email contains a link to complete and download your digital test submission form.
You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form.
If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query.
As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information?
Donna
Test My Allergy
EY
Ericka Y.
I paid and never received email…
I paid amd then never received any email with instructions. I have not been able to do anything to date.
Response from Test My AllergyApr 26, 2024
Hi Ericka, thank you for your review.
I am very sorry to hear that you did not receive your order confirmation email sent 11th April.
I have located your order on our systems and have resent your order invoice email for you.
If you have any further questions, queries, or concerns, please do not hesitate to contact our 24/7 customer service team on our website LiveChat, and we will be more than happy to help.
As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information?
Donna
Test My Allergy
BI
Billie
Never have received anything
Never have received anything
Response from Test My AllergyApr 25, 2024
Hi Billie, thank you for your review.
You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit.
The email contains a link to complete and download your digital test submission form.
You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form.
If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query.
As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information?
Donna
Test My Allergy
TS
Tanya S.
I did not receive what I ordered
I did not receive what I ordered
Response from Test My AllergyApr 23, 2024
Hi Tanya, thank you for your review.
I am pleased to confirm your blood test kits were delivered 10th April.
Please do reach out to our 24/7 website LiveChat team who will be able to provide you with the tracking details.
You’ll be pleased to hear that as you chose the digital download option for the hair testing, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit.
The email contains a link to complete and download your digital test submission form.
You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form.
If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query.
As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information?
Donna
Test My Allergy
SL
Susan L.
Results Inconsistent with MD Testing x2
I have been tested twice for allergies by allergists, independent and unknown to one another and via different hospital systems. My results were consistent. I'm very confused that these results are significantly inconsistent with my previous MD testing & not what I expect or saw previously regarding diet & environmental allergies either. During menopause over 20 years ago my dietary issues exacerbated and I have several severe food allergies, which are not reflected in my report at all. These results appear random, just all over the place. I took both the allergy & intolerance testing, over $200.00.
Add that I had to contact this company for my results over 3 weeks after I mailed them in.
Regardless of whether your tests are comparable to other tests or not, the bottom line is that I almost died of an allergic reaction when younger that I test positive to on the MD tests, yet your test says I am do not have an allergy to.
Response from Test My AllergyApr 22, 2024
Hi Susan, thank you for your review.
I am very sorry to hear that you are not completely satisfied with your testing.
Please be aware that testing completed using different methodologies at different times is not comparable to our testing.
I am pleased to confirm our blood allergy tests are medically recognised and your testing was completed without error.
Our expert and friendly team are always on hand to help with any queries you may have related to your test results or the science behind our testing on our 24/7 website LiveChat service.
Donna
Test My Allergy
JI
Jill
Never received my anything
Never received my anything. Paid for the test received nothing! They have my email correct because i get promotional emails
Response from Test My AllergyApr 12, 2024
Hi Jill, thank you for your review.
I am sorry that you are not completely satisfied with the service.
As your review is not verified, our team have reached out via Trustpilot to request more information about your order to best assist you.
Donna
Customer Service Manager
SA
Sarah
This company is a total scam!!
This company is a total scam. Please do not waste your money like I did! I did 2 tests. The blood allergy and intolerance and the hair test to test for 700+ issues. They both came back wildly different! The blood test said I had zero intolerance's and the hair test came back with a page and a half. I can get no clear answers from their so-called customer service. The phone number link takes you to the pound sign and the chat can also [provide you with zero clear answers. They direct you to an email which leaves you angrier and more confused than when you started. Worst of all instead of a refund, they want to retest me. How am I supposed to trust your second round of testing when your original ones were a total joke? I am out over $200 and I pray you use another company and don't lose out the way I did. DO NOT TRUST THIS COMPANY!!!
Update: The link to contact someone via phone takes you to the # sign, not a real phone number.
I also do not understand why getting a refund for my issue has been so complicated. My test's are obviously not right and that should have been recognized and acknowledged. I appreciate your response Cris but how am I supposed to contact you back? I would appreciate if you contacted me via email, you should have my information in the company system, or give me a way to contact you so I am refunded properly and all that I am owed.
Update: I understand he differences between allergies, sensitivities and intolerances. I took a hair test and a blood test for INTOLERANCES and the hair test came back with a page and a half of information regarding intolerances and your blood test said I had ZERO intolerances. Obviliously there is an issue here and neither test seems to be accurate. I deserve a full refund, not the $60 your trying to refund me. If this was a solid company there would be no issue giving me my money back. But obviously this isn't.
PLEASE DO NOT WASTE ANT MONEY WITH THIS COMPANY!!! IT ISNT WORTH THE CONFUSION, HEADACHE AND MISINFORMATION,
Also, Donna I haven't heard a single word directly from you or Cris via email. Just these responses on here, which is obviously all for show.
Response from Test My AllergyMar 29, 2024
Hi Sarah,
Sorry you're not happy with our service; let us support you here. We offer a range of testing, including scientifically validated IgE and IgG4 testing, as well as alternative therapies like bio-resonance, which we fully explain on our site. As you'll also see with your doctor, they may offer skin prick testing, which is another form of testing too.
We do offer a full refund on our bio-resonance testing, so if you can update us with the information on your test, we're happy to process this for you immediately.
Our LiveChat is manned 24/7, so we're always here to help, however what do you mean by the the phone number link takes you to the pound sign please?
Thank you, we hope we can help you soon.
Cris
Test My Allergy
UPDATE:
Hi Sarah, my name is Donna and I am a customer service manager here at Test My Allergy, and I have reached out to you via email regarding your test results concerns.
I can see you are not satisfied with your test results. Please be aware that allergies and intolerances are separate medical conditions causing very different symptoms and immune reactions within the body.
A person can have an allergy without an intolerance as these are different medical conditions.
If you have any further questions or queries, please do not hesitate to contact our team via email, and I will be more than happy to assist.
Donna
Customer Service Manager
