Ben G.
Test goes into junk mail
Test comes as a digital download which went into my junk email, and when I clicked on it it says "File Not Found". Quickly resolved by the 24/7 chat team, thankyou Elliot!
Response from Test My AllergyAug 27, 2024
Hi, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Usman Test My Allergy


