Test My AllergyReviews of testmyallergy.com

Do not use this company. I ordered from this company by accident, after speaking with a friend she advised me to use test YOUR intolerance, so I had a look at their site, to find their prices were cheaper too, I decided to cancel my order with this company and place my order with the other. I sent a message to the online chat facility and I was told that they were sister companies, I'm not sure why they are charging different amounts, but I overlooked that. They asked me if I wanted a refund I were to email them, which I did straight away. I was asked 4 times why I wanted a refund, which I did explain even though by law I do not need to give a reason. They were extremely difficult, but I pressed that I wanted a refund, they then told me that they could refund me but a £15 admin charge would be required. £15 is not a lot of money, but out of principle I was not going to be conned in this way, unknowingly to them I am well aware of my rights as I am a director of a large company who has an e-commerce site. I looked on their website T&C's and no where does it say that a £15 charge is applied for refunds, again I know my rights so they are breaking the law. Anyway, after too long I eventually got my refund by raising a claim on PayPal & contacting my bank, it should never have taken so long. I'm writing this review in the hope that it will stop people ordering with this website, if you have ordered with them and you want a refund do not accept their £15 charge, they are breaking the law, you do not need to pay this, contact your bank and raise a claim on PayPal and it will get sorted... eventually!

I purchased the couples test which promised an intolerance test against 600 items. All their tests are presented pretty boldly so you think that’s what you’re getting, WRONG! My results came back as did my friends and they had items of food that neither of us have ever eaten like horse! And other things that have no negative effect on me once I’ve eaten them. I contacted the company to say the report was ridiculous: it listed 15-20 items in a so-called informative report when really the first and last page are just bog standard guidance. The report is worthless. They said they only include items with an 85% score and nothing else which isn’t what the big bold “600 items” suggests on their site. I thought ok fine, at least they have a money back guarantee so I asked for a refund. However, their useless customer service said that I would be deducted £15 because I didn’t follow their abstinence diet they recommend after you receive your results. My point was, how am I meant to exclude items like horse when I don’t even eat them in the first place!!!!! They’re a complete con and I’d rather go to a reputable company and use the more reliable method of a blood test than hair sample. Don’t be fooled by their success stories on their site, it’s not true. Don’t waste your time on these guys because you can better educate yourself by just avoiding certain foods and non foods, like wool! What a load of rubbish