Who are we?Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.Testing you can depend onOur two labs that makeup our testing facility provide results based on two different testing methods: Blood sample: Uses the ELISA method which is scientifically recognised. Hair Sample: Uses bioresonance which is a complementary therapy (CAM).Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals.Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.Visit our websiteShop Hair TestsShop Blood TestsShop Our Pet Test
Test My Allergy (testmyallergy.com) has 750 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
testmyallergy.com
Website
testmyallergy.com
Category
Medical Specialists
Location
Florida, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
If I could give this zero stars I would. This is the worst customer service experience I have ever had in my life. I have worked in customer service. I know things don’t always go to plan. I have been patient and kind as I have tried to work with this company. The company’s website says they have a no reaction no charge policy for home blood testing on their website on the about us page. I was emailed and told that my results were on the way. Never got them. Emailed again I got zero reactions. I kindly emailed 5 times referencing the company’s policy on their own website. I included my order number and Emily the customer service agent said we don’t have a no reaction no charge policy, are you sure you got an allergy test with us? I was floored I even got a response. Most of my emails are never answered. This company has zero integrity. I will never recommend this service to anyone. I emailed literal screenshots from the website and this agent is still in denial. Total scam.
JT
Jazzy T.
Prepare to wait MONTHS
Do yourself a favor and DO NOT PURCHASE FROM THIS COMPANY
They deliver completely false information and excuses to cover up the fact that they’re not actually doing allergy test. They’re just scamming you for your money and hoping you forget about it. There is very few ways to contact them on their website.
Stay far away
JL
Ju L.
Paid for test in December
Paid for test in December , have sent 5 emails and no reply but saying that it's 24/7. No money, no results. Would never ever recommend to anyone.
Response from Test My AllergyApr 13, 2021
Thanks for reaching out Archie, We're dedicated to offering a high level of customer satisfaction, which is why each of our blood testing kits is sent with full tracking and our hair testing is an instant download, so there is no delay.
Unfortunately you have not engaged with the Find Reviewer on Trustpilot, and we have no purchases from a Ju Larsen so we cannot help with this case as we do not believe this to be a genuine purchase.
We take all feedback seriously and are committed to customer service. I can assure you we are a legitimate company - we test over 5,000 people every month and have a lot of amazing feedback and reviews where we have changed lives for the better as a result of the results provided.
Thanks, TMI Testing
SA
Susie A.
Awful avoid my sample was sent months…
Awful avoid my sample was sent months ago and tbh I forgot about it with Covid etc then I remembered checked my emails nothing so I emailed them they tried to tell me I gave a different email address..nope I have we received your sample email and sent a screenshot then they replied yes we received your sample will receive the results shortly nothing.. then send another sample please no I want a full refund plus my postage costs worrying my DNA sample could be anywhere right now !
Response from Test My AllergyFeb 1, 2021
Thank you for getting in touch Susie, we have used Trustpilots 'Find Reviewer' feature in order for us to ascertain your order number and email. Once we can look into this, if it's a verified purchase, we can help you with your test.
Thank you
BB
brian B.
Terrible experience
Terrible experience. I received my kit, provided the blood samples in each box. I mailed kit to Florida location, the waited almost 2-months, for the great news, that my sample was insufficient. I guess it was, during the 2 months of transit to England. I emailed two people, still waiting on reply for new kit. Thank you BRIAN K BALDWIN
Response from Test My AllergyFeb 5, 2021
Hi Brian, we did reach out via TrustPilot to authenticate this advert, to prove you had purchased from our site, but you did not engage, unfortunately.
I can see that the Customer Service team not only resent a test to you but also reconfirmed your tracking information to your email, which states it will be with you in Kentucky on the 8th.
Unfortunately, I can see you sent your initial sample during the global pandemic, and over the Christmas period, which unfortunately did results in delayed post outside of our control, and we are very sorry you experienced this. I can see that the sample provided was less than half-filled, and as per the guidelines, we do need five full circles for accurate testing.
We hope that when you have your completely free, resend results, that you would be kind to edit this review to talk about your experience again. Thank you.
KI
Kieran
DO NOT USE!!!
I checked reviews before purchasing and can say there are many negative ones left due to bad service. I chose to overlook them as a colleague i work with used the service and it was ok. I can say the reviews are correct and they are not good at all. I received my test and paid for special next day delivery when sending my sample back to the lab. 9 days later nothing from them to confirm my sample has arrived and when i contact the customer service they tell me my sample has not been returned then tried to blame COVID-19. Luckily i sent it by tracked special delivery and so when i checked online to no surprise i see it was delivered the day after before 11:00AM. The person then went on to tell me it must be in a queue so he has now changed his excuse and has told me to be patient lol the service advises results 5-7 days after returned to the lab and it has now been 9 days. Not only have i paid for an expensive special delivery to assure accurate results and avoid sample being invalid i have also purchased the most expensive test they do. The funny part is the reason i contacted them was it has been over the timeframe for results and conveniently i have today received a new email/order number so it seems a new order for me has gone through. When i express my frustration i am told be patient.. that is not acceptable!!!
Kind Regards
Kieran D
Response from Test My AllergyApr 13, 2021
Thank you for reaching out KD, We wanted to reach out as we are committed to customer satisfaction.
Firstly, we offer instant download on our hair tests, so there would not need to be a
wait on sending us your sample. We also offer testing within 5-7 working days of when it is received, so we're unsure what happened with this sample and the Royal Mail, to stop it arriving within an acceptable time.
I can assure you we are a legitimate company a, we test over 5,000 people every month and have a lot of amazing feedback and reviews where we have changed lives for the better as a result of the results provided. We are also the ONLY company that offers Test Facts on each test, so that you are fully aware of everything about this test, before you choose it. We are upfront, and honest, and are proud of the people we help. These can be found on the test you ordered.
As explained, we have carried out every part of the testing, as requested by you, so we're sorry you have not left satisfied.
Thank you,
TMI Testing.
KR
KENNEDY R.
AVOID
AVOID. The ordering process was simple and they took my money quickly. I sent the test back recorded delivery and 2 weeks on I have not had any results back. The online customer service chat "George" is very vague and also rude, the same person manages their Facebook page. I tried to call at 1.30pm on a Tuesday and there was a message saying the office is now closed, I have also emailed several times without a response.
Update - I have now received my results after several chases. However the response from TMI is incorrect, my sample was received by them (and signed for) on the 13th and not the 21st!
Response from Test My AllergyJan 26, 2021
We have reached out to Kennedy Reed to ascertain their order number, email address and purchase history so we can look into their account and comment. Our Livechat team work 24/7 so that you don't have to wait, and the answerphone service is available if all three phone agents are busy. Our social media is managed by our internal UK based team, so we cannot look into this until we have more details.
Update - The sample has been received on the 21st, and as per our 5-7 day turnaround, I can see the results are due to be sent out on the 27th January, within the timescale we promise. We have also given a full refund following the postal delays that Kennedy received which were outside of our control. We hope that one receipt, Kennedy will remove/edit their review to highlight this.
Update - Thank you for coming back Kennedy, we're glad you have the results. As explained over email, Royal Mail has nationally disabled their signed for system, and are signing for all parcels themselves to socially distance when they arrive at their central hub, not with the client, this will have given the skewed dates. We appreciate the understanding that postal and Royal Mail issues are out of our control.
JO
Jo
Simple questions baffle fhem
I asked a simple question about one of the services and the person at TMI Testing had absolutely no idea what I was talking about. I lost all faith in them at that point.
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In response to their belief (below) that this review isn’t a genuine example of the service provided by TMI Testing. They asked for more information a few days ago but the e-mail went to my Junk Folder. I have since responded with my information so they can contact me directly. I have also e-mailed them a summary of what happened and provided screenshots. I am awaiting their response.
Response from Test My AllergyJan 24, 2021
We have reached out to this person to find out their details so we can see what question was asked. Our trained 24/7 LiveChat team can help with many different things but when GDPR, privacy or advanced science, we do create a ticket for a reply from a trained individual.
Update, Thank you for replying Jo, unfortunately, Trust Pilot is very limiting on what we are allowed to communicate with, hence why we reached out with the Find Reviewer feature which you did not engage with.
Thank for updating your comments and for opening a dialogue with us, we have a LiveChat team available 24/7, and daytime email agents, so there should be no delays in getting your case resolved and your question answered.
