Diane Martin S.
Worst customer service ever
Worst customer service ever. They sent the wrong items and refused a refund or exchange
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terminaten.com (terminaten.com) has 71 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 66 reviews with 1 star · Clear filters
Diane Martin S.
Worst customer service ever. They sent the wrong items and refused a refund or exchange
Jenny Couzens G.
I wish I’d read these reviews before I ordered ! What a scam they are … as everyone says no refunds ever given maximum compensation offered $5… sizing laughable Also told like everyone else to give the bras to someone else! I hope trading standards will stop them trading here I’d have given a 0 star if it was available
Joanna G.
I send back my order # 12387S72965 on 01-24-23 for full refund and don’t received any e-mail since than Order was send back to Cedar Grove NJ 07009
Judy
ZERO STARS! What a scam! I'm a 40 DDD and one of their team members said to order a 4 XL which I did. Well the band fits, but the cup is more like a C. Contacted customer service they said what I got is what I ordered. I explained that their sizing suggestions are wrong. I was basically told oh well and to give them to a friend who they will fit. 🙄 I usually look up a company before ordering something so I have reiterated this rule to myself and will be sure to do that from now on. This company has also pulled their Facebook ad as I looked at my activity log and when I clicked on the comment to view it (and comment my experience) it said the post no longer exists.
Denise D.
This company is terrible to deal with, definitely a scam. Their sizing is incorrect and advertising is deceptive. Very disappointed with customer service, they want me to give the items to someone else, what a joke why would I do that ? The quality is Not there Lesson learned !!?!?
Tracy D.
If i could rate these scammers a 0 star I would!! DO NOT ORDER FROM THIS COMPANY!! I went by the size chart and ordered a 5XL and the wont even fit my teen daughter that wears a 32B!!! My Attorney is contacting this company as we speak!
Shannon M.
Wish I would have read these reviews first. At least some people were offered $6 refund. They said I could get a $3 refund. The bras were way too small and I was also told that they shipped what I ordered. Their return policy is just a bunch of words that when put together are lies.
Linda A.
This company is a scam, i ordered an X large and the bras I received have to be a 34C if that, I messsged them and they offered me 5 dollars and wouldn’t take the bras back or give me a refund for the 69.98 I’m out. Don’t order anything from this scam company, I’ve sent them over 50 messages trying to get my money back but they won’t honor it. DO NOT ORDER FROM THIS SCAM COMPANY!!!!!!!!!!!