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Terminatek (terminatek.com) has 29 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Clothing & Underwear · Houston, Texas
Excellent
Clothing & Underwear · Houston, Texas
Excellent
Clothing & Underwear · Mineola, Texas
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Clothing & Underwear · Houston, Texas
Excellent
Showing 16 reviews with 1 star · Clear filters
Nina
Immediately (like within seconds) after ordering 7 pairs of leggings in the wrong color, I sent an email to customer service asking for them to fix my order from navy to black leggings. No response. Today I get an email that the navy leggings have been shipped. Apparently this company stops valuing you as a customer the moment they get your money, and have zero interest is helping you with a problem. BEWARE of this company.
Irene L.
Wrong item received. Despite sending them a photo of the wrong item they keep saying it has been delivered. Not happy with their complete lack of customer service
Michele A.
Terrible. Dog bed product is not as pictured. Not fluffy inside, nor as big as ordered, and hugely expensive. Do not order. You'll be disappointed.
Mad
CozyCave dog bed was not at all what I ordered. Lining wasn't plush, just fabric. Flimsy, not very thick or comfortable. Nothing like the photos. Very expensive for this piece of junk.
A C.
I ordered the Vinyl Coasters WITH Player Holder. I received ONLY the Coasters. Terminatek says I must have missed it, because they "verified" that it was sent (from China and Italy!). After repeated emailing, they offered me $1,80 to be satisfied. I also spent $12.99 in postage for a product I never received. Other reviews on this site show this repeatably happens on this product. Their motto is EXCELLENCE IN EVERY PRODUCT. It is fraudulent advertising.
June_fitzhugh
My 2 previous emails have been ignored regarding the missing items from my Order No. 27166S30882 placed on 8th October. I only received the vinyl coaster mats, with no disc holder. Costing almost £15, this is a disgrace. I have also 3 other peoples reviews saying the same thing. Please rectify this matter urgently.
Shirley H.
I ordered 2x vinyl coasters with holders. All I received were the coasters. They have refused to acknowledge their mistake and have offered 3usd compensation. They are a nightmare to deal with.
Alice K.
After much more emails etc they still won’t send me the balance of my order. According to them the order was intact so the warehouse said! They offered to refund me 5 USD would you believe, I told them that I wanted the record player holders and to honour this but to no avail. They said they have refunded me but I can’t see it!p