Robin F.
The Tennis Channel app on our Roku…
The Tennis Channel app on our Roku device is terrible. It constantly freezes up and also does not stay signed in. They NEED TO IMPROVE IT!
Tennischannel is listed under Tennis & Racquet Sports.
Tennischannel (tennischannel.com) has 83 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 62 reviews with 1 star · Clear filters
Robin F.
The Tennis Channel app on our Roku device is terrible. It constantly freezes up and also does not stay signed in. They NEED TO IMPROVE IT!
Cindy
Tennis Channel says the app shows full matches, but it does NOT! We're trying to watch the final match of the Tokyo Open between Carlos Alcaraz and Taylor Fritz, but they keep skipping whole chunks of the play, whole points, a full half of the play. That is NOT a full match!!!!!!!!!! We paid for this app so we could see full matches, and instead we're just getting abbreviated games that only show about half of each game. NOT AS ADVERTISED!!!!!!!!
Elena
After subscribing, I could not access my account to watch what I paid for. Customer service was.completely useless and they never got back to me about the 24-hour grace period refund I was entitled to. Very bad experience.
JAMES S.
Who wants to watch a tennis match with a bunch of idiots running their mouth on the side
Anne R.
The tennis channel app for Roku is just awful. The livestream audio and video go out of sync all the time. I tried to remedy the problem by signing in on my computer and hooking it up to the TV with an HDMI cable. That worked fine for one day. Then the next day it said it was a licensing challenge and the device's certificate was revoked. I would not have even done this if the TV app worked properly in the first place. This is really inexcusable when you pay $118/year for the service.
Lionel G.
I've been a subscriber for years and the help desk couldn't help me today when I told them the account would not accept my password. This happened also a couple of months ago and then after talking to three co-workers a gentleman gave me a password which worked without subjecting me to numerous ridiculous questions. I regret paying for this app now after experiencing these recent problems. The corporation is at fault, the co-workers are unable or ill informed how to fix subscribers problems. I should have read other reviews before subscribing for another year.
William H.
You can not get a refund and they automatically renew your subscription even if you cancel on the day of renewal.
Natalya M.
You can't watch Rolland Garros matches live.