Payton
Flagged account
Original Review: The Tellus app has a great investment model and I so want it to work for me, but they flagged my account for some reason I can't do any ACH transfers. I've used Plaid and ACH with other simililair investment apps and haven't faced this issue. Customer service recommended using Zelle, but soon after that, it seemed to have been removed as an alternative funding option. That leaves bank wire, but isn't practical considering the domestic wire transfer fees from my bank. Updated Review: after leaving my initial review, Tellus customer service has been very prompt to remedy the issue, and from what it seems, it is all cleared up. I am now able to initiate transfers without any hang-ups. Time will tell how well I like the Tellus app overall. Thank you!
Response from TellusJan 13, 2023
Hi Payton, Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at [email protected]. Thank you.