TeguarReviews of teguar.com

There was some confusion between the quote, the purchase order, and the final system configuration. The system seems to be working as expected and the final price was competitive with other vendors of similar items.

I received the first of 6 tablets back in May 2021. It was the larger TRT-Q5380-10, where the remaining are TRT-Q5393-07. The 7" tablets have not arrived due to a 4-6 week lead time. I have no issues with the communication with the folks over there, everything went smooth with the first order. I was surprised that the tablet, docking station, and power supply came in with no paperwork at all. No quick start guide, no instruction pamphlet, not even link to down load a manual or specs information. It was a little more difficult to familiarize myself with the locations of different ports and various start up applications. The tablet works fine and I haven't had any issues.

Ordered sample of an OTS panel PC. Delayed shipping, but got it

Systems are robust and stand up to the punishment of our production environment well. I was a bit disappointed in how much it costs to have them repaired by the vendor in both return shipping and replacement parts but that could just be due to our unfamiliarity with purchasing these higher quality systems.

So far, so good. Mistakenly ordered a resistive screen instead of capacitive. They were not able to do very much w/r/t exchanging the screen or allowing us to buy capacitive screens as a replacement. The resistive screen on W10 didn't behave like a true W10 touch implementation. However, their tech support was able to suggest a better driver for the screen that made it behave as expected. We'll stick with Teguar and order the capacitive screens from the start next time.

The all-in-one wall mounted computer has been working well since putting into use.