Brad S.
Not much patience on staff part, just expulsion
We have had our son in the program and were very much reassured by everyone who called to solicit him into to the program how wonderful it was but then in the space of one day we were given the option of transferring him[48hrs] or picking him up in 24 hours. He did go AWOL which is bad and should be dealt with strongly but everything was over. Even after we were told that such acts don't usually necessarily merit expulsion. A place of this nature should be able to deal with such behavior for a first time offense. We could not even talk to him about what reason he had to do it[I don't think there is a good reason]. The team decided he's out. I really understand some people should be expelled but a warning to the parents of trouble should proceed immediate expulsion. So what does a parent do when they are over a thousand miles away and have 24 hours to get your son? I am very, very disappointed with how they handled this and wouldn't want another parent to go into this without warning what may happen in the space of a couple of hours literally.
Response from Teen Treatment CenterJul 4, 2017
Brad, Since your comments, we have continue to improve our treatment program through constant assessment and treating every patient and family individually. Our #1 goal is to provide and maintain safety within our program, with our patients and staff members. Every decision made comes from a teamwork approach including several professional disciplines, in efforts to determine what is the best for the patient, community and facility at that time. For the sake of patient privacy, please reach out to us if you would like to discuss further details and I’d be happy to personally speak with you. – Angela Bustamante, Executive Director of Teen Treatment Center

