TeeclassyReviews of teeclassy.com

I placed an order for a coffee mug and t-shirt with the same graphic on April 29, 2020. It is now May 22, 2020. I received the coffee mug on May 14th, but still have not received my t-shirt. I reached out on line and was told it was sent separately. However, the information on line does not provide tracking for my t-shirt. I tried calling with no success. You only have 2 options....check status of order or cancel/modify your order. The information provided when called does not match the information received in the email. I need to talk to a LIVE person. Why is that not available? I doubt that I will order from this company again. Please don't say be patient because of COVID-19. I have been just that. It should not take a month to receive what I've paid for and I should be able to get answers. I attempted to cancel the order which it's not allowing me to do.

I have never dealt with a company that values customer service less than this one. I ordered a mother's day present from them a month ago and still haven't gotten it, in fact, it has not even shipped. I have tried a dozen times to reach out for an ETA and they refuse to provide one. I understand the world is upside down because of the virus but companies should be thankful when a customer to willing to buy from them. There are a lot of business struggling but they could ease my frustration with an ETA or a non-stock response. If I felt they values by business I would be more patient. They have no phone number, emails hit a generic mailbox. I am truly afraid I will get nothing and be out the money. There are a lot of other companies and individuals working to make the customer experience positive. Unfortunately, I fell for one that did not. I can honestly say these people will never see another order from me again. I would rather pay more to someone else than feel like I have been scammed.

It took longer than expected to receive but that was not an issue due to the current COVID 19 situation. Once received that case was not of the quality I expected and the print was off centered and blurry in places.