techsolutions.support.comReviews of techsolutions.support.com

Support.com has been a very useful company for me for many years. Their technicians are professional well-trained and easy to understand. Your customer support staff are very patient and understanding and do an outstanding job.

Knowing what the problems are.

Technician was very helpful and thorough.

It appeared my System Mechanic Ultimate Defense was blocking my scanner from saving files. The technician did a deep dive into the matter and discovered this was a known issue with the scanning software after making sure other issues weren't the cause. Despite diagnosing the issue as not tied to System Mechanic, he took the time to review System Mechanic app for full functionality, find an alternate solution to the original problem, implement the solution and ultimately, solve the problem. I had been considering leaving my subscription with System Mechanic; however, after this awesome customer experience with the Tech Solutions technician, I have changed my mind and will keep my subscription. He was amazing!

I was having a problem with my antivirus and the technician was able to quickly solve the problem. He was very helpful, friendly, and knew what he was doing. A great experience.

The issue I was having was resolved quickly and efficiently. Additionally, Edgar, the tech support agent, was very informative and knowledgeable. He also explained what was happening at every step of the call.

Fast friendly service.

The experience was smooth, direct, and successful.