Technical Hot & Cold Reviews | Read Customer Reviews of technicalhotandcoldparts.com

Technical Hot & ColdReviews of technicalhotandcoldparts.com

4.864 reviews
Energy & Heating
38568 Webb Dr., Westland, Michigan

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Technical Hot & Cold

About Technical Hot & Cold

Technical Hot & Cold is a family-owned HVAC company based in Westland, Michigan, serving residential, commercial, and industrial customers since 1991.Technical Hot & Cold Parts is the company’s OEM HVAC parts supplier division, providing replacement heating, cooling, refrigeration, and air-quality parts for homeowners, contractors, maintenance teams, and facilities professionals.As an HVAC parts supplier, we provide OEM replacement parts, equipment, and knowledgeable support for furnaces, air conditioners, heat pumps, boilers, water heaters, process chillers, and other heating and cooling systems. Customers can shop online or visit our public parts counter in Westland, Michigan.We carry parts and equipment from major HVAC brands, including Carrier, Bryant, Payne, Goodman, Amana, ICP, Lennox, Mitsubishi, Rheem, Ruud, Trane, York, Coleman, and more. Our team is available to help customers identify compatible replacement parts using brand, model number, or part number information.Technical Hot & Cold Parts is supported by the broader Technical Hot & Cold organization, which also provides HVAC installation, repair, maintenance, refrigeration, chiller, air-quality, and custom mechanical solutions.Our goal is to provide accurate OEM parts support, dependable customer service, and a smooth experience from part identification through delivery, pickup, returns, and ongoing assistance.

Technical Hot & Cold (technicalhotandcoldparts.com) has 64 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: technicalhotandcoldparts.com
Website: technicalhotandcoldparts.com
Category: Energy & Heating
Location: Westland, Michigan
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Technical Hot & Cold reviews

Showing 60 reviews with 5 stars · Clear filters

Tanker
Aug 17, 2026
Great price
Great price, fast shipping!
Response from Technical Hot & ColdAug 17, 2026
Thank you for the 5-star review. We are glad you liked our price and shipping options.
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Pete S.
Aug 14, 2026
Had the part I needed
Had the part I needed, confirmed with mfg.
Response from Technical Hot & ColdAug 14, 2026
Thank you for the 5-star review Pete! We're glad we had the exact part you needed and that it checked out with the manufacturer's specs. We appreciate your business and hope to help again next time!
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T.Mckoy
Aug 11, 2026
Great customer service
Excellent customer service! Carrier gave my a mid-September ship date, but THC had the item in stock and ready to ship. I called beforehand to confirm before placing my online order, and all my questions were thoroughly answered. I received my part quickly, and it was exactly what I needed to get my HVAC system running smoothly again. Thank you for the outstanding service! I will definitely use them again for my HVAC needs.
Response from Technical Hot & ColdAug 13, 2026
Thanks so much for the great review! Glad we could beat that ship date and get you exactly what you needed. Thanks for trusting us — can't wait to help again next time!
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Johnston
Aug 7, 2026
i couldn't get the part anywhere
i couldn't get the part anywhere since it is discontinued. And also it is listed as back ordered in the website. They could get the part and shipped it within week,. fast shipping. and good price.
Response from Technical Hot & ColdAug 11, 2026
"Thank you for sharing this! We know how frustrating it can be when a part is discontinued and hard to find elsewhere, so we're really glad our team could track it down and get it to you within the week. Fast shipping and fair pricing are things we take pride in — thanks for trusting us to come through for you!"
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Brad F.
Aug 6, 2026
They made sure I got my part no matter how small
I needed a very small part for a mini-split system that has been discontinued. Placed the order online for the part and received an email stating that the part I needed was out of stock, but they would order it from their supplier. My total order wasn't a large dollar amount, maybe $25. I appreciate that they took the extra time to insure I got the part that I needed no matter how small my order was.
Response from Technical Hot & ColdAug 11, 2026
Thank you for sharing this! No order is too small in our eyes — every customer deserves the same level of care, whether it's a $25 part or a major purchase. We're really glad our team went the extra mile to track down that discontinued part for your mini-split. Thanks for trusting us with it!
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Gerardo Z.
Aug 5, 2026
Quality
Quality products and very reasonable prices
Response from Technical Hot & ColdAug 11, 2026
Thanks Gerardo. Our goal is to provide the correct parts at a fair price. Glad it worked out for you and have a great day!
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Jason T.
Aug 5, 2026
Responsive purchase experience
Responsive purchase experience. Technical guidance advised on correct part for old furnace. Part worked perfect...furnace back in operation.
Response from Technical Hot & ColdAug 11, 2026
Jason, Thank you for sharing this! We're so glad our team could help you track down the right part for your furnace — especially with older units, getting it right the first time makes all the difference. Glad to hear it's back up and running!
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Florian K.
Aug 4, 2026
Relatable folks with good communication and service
Great pricing, efficient handling/shipping, and I simply got the feeling that the folks at THC know what they're talking about! With all the scamming that happens out there, I typically do a quick review of an online retailer that I don't know yet. You can quickly find this company on Google Maps and look at their brick and mortar facility via street view. They are not pretending to be anything else than what they are, a solid team of hard working individuals who are NOT in it for a quick $ but for sustained business and good client relationships.
Response from Technical Hot & ColdAug 11, 2026
Thank you so much for this incredible review Florian! We really appreciate you doing your homework and seeing firsthand that we're exactly who we say we are. Our team works hard on communication, fair pricing, and reliable service because we're in this for the long haul, not just a one-time sale. Comments like yours make all that effort worth it!
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