JV
Responsive and pleasant to deal with.
Responsive and pleasant to deal with. Several months has passed, we needed an Enterprise IDRAC license for our servers coming from the Express version. I inquired if our purchase from last year included an Enterprise license, to which they responded quickly, advising us that it is indeed included but the license was sent out by Dell a little later after the hardware shipped. No issues here, just impressed on the speed of their aftersales support, 9 months from the purchase date.
Response from TechMikeNYMar 20, 2026
Thank you for taking the time to provide your feedback! The team is thrilled to hear that speed of support you received was satisfactory! Thank you for choosing TechMikeNY! Please keep us in mind for any of your future IT needs.


