CrissyBee L.
Just hope Tallmenshoes fit & you like them, because it’s an expensive return if you don’t!
The company needs to be more transparent to their overseas customers where it comes to their returns policies. It took me a few emails for them to send me the correct link to be able to return. They bombarded me with ‘leave a review’ email reminders after the boots arrived. Yes they stipulate, you have to pay return postage, but if you’re not in the States you’re in trouble!!!!. In the meantime I just want to warn people especially living in the UK, you’re taking a huge risk if for any reason you have to return your shoes. Shipping costs could work out to be nearly 1/2 the costs of the shoe itself (we purchased a pair on sale). I wrote the company for a refund which they agreed to after we returned the shoes. What caught us out you actually end up paying more money (the Post Office) quoted £25 standard or nearly £30 if tracked! you end up spending more to return shoes that you don’t even want! Why did we want to return them? The shoes, although well made, made my husband look bottom heavy, like the Tintin character because the boot itself came up a lot more larger than the size it professed to be! Be aware of the pitfalls… before placing your bets! I told the company this and their response was basically ‘tough’ referring me to their shipping costs stipulations.. This hasn’t helped us, but I hope our experience helps someone else.