Talis-usReviews of talis-us.com

Still waiting on a refund for an order I mailed back months ago. Have sent multiple emails and received no response.

Ordered a UV lamp for my parrot. After 10 days and countless emails (most of which were unanswered) they finally shipped it out. I think the company is a front. They don't actually have inventory. When you order something, they have to go purchase it first. Customer service is horrendous. Emails go unanswered. Will NEVER use them again

Absolutely a scam company. Positive reviews are all 'anonymous' ; they purged their Google profile/reviews page because their rating was tanking. This company does not fulfill orders, they take your money and then never send anything. They will sit on your money for months, unless you specifically reach out and have them 'cancel' an order they were never going to fulfill. Fake company, who just keeps re-rolling their store front and websites to hide the negative reviews. EDIT: Talis is now harassing me about this review; they have flagged it as 'offensive' in order to get it removed off of trust pilot. Here is my response. My review is entirely, completely accurate. I had an order for a Mistking Mister Timer placed October 17th. My Receipt #/Order # was #22922. That order sat with literally 0 communications for over a month before I reached out and simply inquired as to the status. This company's 'headquarters' are literally a 20 minute drive from my house so I was curious what the delay was. I receive NO response at all, and a few days later my order was simply cancelled and money refunded. I did not want a refund. I wanted a Mistking that I needed promptly. Talis has now harassed me TWICE about this entirely accurate review. I will not be removing this review as their complete and utter lack of customer service is entirely deserving of a 1 star review. In fact, Talis, if you continue to harass me about this I will be escalating this as a ticket to both Trust Pilot and the Better Business Bureau. In supporting evidence, I would encourage anyone even THINKING about ordering from this company to read the literal dozens of other reviews from unhappy customers who had experiences exactly mirroring mine. This company does not deserve your money or time or effort. Edit#2: I'd send you the actual screenshot but you'd just lie and deny it. At this point enjoy your BBB complaint. I'll also be escalating this interaction to trust pilot and reporting your company to every place I can find. Well done Michael.

After a month I requested a refund. Was told my order would be canceled and I would get a refund. Order was shipped anyway. I requested a refund. They sent me a retun label, received my return and never sent me a refund. I reached out several times. I did receive a response that they were looking into the refund and then ghosted me. Shop elseware.

I ordered my dog a new winter coat knowing there was a blizzard coming in a week. After receiving no shipping updates for a week, I get an email over a week later telling me the jacket I ordered is sold out and being refunded. Now my dog has refused to go outside in the snow for 2 days.

I placed in order August 10th. It is now September 26th. My item has not shipped. I reached out the first week of September and they said it would ship soon. It hasnt. I reached out to their chat bot and first it said my order didnt exist. I told it the order date and it found it and then it said my order is "unfulfilled" and that i should contact support. It only ordered 1 item for under $30. I am beyond frustrated and my issues still is not resolved. Do not recommend.

If I could give a negative 1 I would. Whatever you do DO NOT BUY ANYTHING FROM THIS COMPANY! I ordered a simple product for my two dogs and paid 11.99 shipping thinking in a few days maybe 1 week tops it would be delivered. nope no confirmation no one answering the phones then I finally get an email after I emailed them and they said the same thing as on the august 5 review that it would ship in 1-2 days nope it’s 14 days and i’m still waiting todays emails says will be shipped in the next couple of days r u kidding me its not coming from China what the heck’s going on? i still don’t have my order again this is the first and last time o will call my cc company and dispute it of i don’t receive it in a couple of days

waited for a week on a product and they left me with no communication. when i called they were confused and said they would have the product in 1-2 days and they would call me back. they never called back and i had to go out of my way again to find out they never had the product, and were planning on letting me wait a month and not communicating with me at all. the product was important for my animals health and she will die without it. i will always tell everyone to stay away from this company. UPDATE: they said they would refund me and instead sent the product and completely disregarded me. do not trust this company still!! i had to go to the bank and report fraudulent activity and change my card.