TalentlessReviews of talentless.co

They create cheap fast fashion products that fall apart after a single use, and refuse to make it right. They do not stand by their products. I bought a large order from them totaling over $250. I received everything April 10th. After one single wear and one single gentle cycle wash, an item developed holes along the seams. I complained and showed them pictures. They said this was normal wear and tear and refused to do anything about it. A simple $30 refund would have made this matter right, but they are scammers and not concerned with making it right. Additionally, they are completely unreachable by phone. This is a scam company, do not risk it. Update 5/20: They claim to have sent me a store credit to use after not being able to refund through Shopify, which is suspect already because refunds are processed to installment plans all the time by retailers. I work for a retail company as well and issue refunds to Shopify payment plans regularly. Additionally, they did not send me this store credit, they are simply doing damage control and trying to appear as though they have done their due diligence here. They have not. At the end of the day, I still paid hundreds of dollars for clothes that fell apart immediately and they still have done nothing, except lie about offering me store credit for more single-use disposable garbage. You can see on their website how bad their clothes are by their disclaimer that they only replace damaged goods if you initiate a return within SEVEN DAYS. This company cannot even warranty their goods for a full month. You are buying real estate at the landfill and nothing more.

This company sells garbage, super scammy and no care for customer support. They’ll trick you to purchase sale items then not allow returns when the product sizing is completely off.

Ordered from Canada. Needed to pay additional GST (plus UPS charges) ever though my invoice said “Total includes duties and taxes. No extra charge on delivery”. Many attempts to rectify with customer service was like talking to a wall. Worst customer care I’ve had in a long time. Don’t buy from Canada, they will rip you off!?

Terrible customer service and experience. Sizes for the same shirt in different colors are significantly different sizes. Ordered multiple colors in the same shirt and every one was a different size. Exchanged a few shirts for a smaller size and were way too small. Asked for refund and they said no, we dont do refunds if you already exchanged for a different size and sent me the return policy link. I will not purchase from this company ever again. Be careful!

Terrible company with awful customer service and cheap overly priced products. They advertise high end basics all over social media and the internet. Models are wearing a matching top and bottom, items are sold in bundle deals (get a matching hoodie and sweatpant for a percentage off when purchased together), colors are advertised with the same name in the top and bottom like “BONE” or “MILITARY”. Ended up ordering 2 alleged matching sweatsuits and when received in person both are comprised of a completely different material and the colors do not match. Thought maybe it was due to the garment dye but has gotten worse after washing. Hoodie is a super dark color while the pants are really light colored and when worn together look off. Contacted customer support that responded on a weekend (when their hours say they’re closed on Saturday and Sunday) telling me to follow a link to set up a return. The link no longer allowed for return because I was 1 day shy of the 30 day return period. Was told the colors may vary and that I was stuck with nearly $400 worth of 2 hoodies and 2 sweatpants that do not match as intended. Mentioned the 90 day quality guarantee which this should fall under, silence. Texted a representative, sent photos, they said they would reach out to their team and apologized over and over for a lack of response. Emailed several times and it’s been weeks with no response or resolution. This is what the number I texted responds with “Thanks for following up! I'm afraid, I'm still waiting for a response from my team at the moment. Thank you for your patience. I understand how important this matter is to you, and I want to assure you that our team is handling it with priority. Our team is currently reviewing the details, and I will update you as soon as I have more information. You can also email us directly at ******* or give us a call at 1-562-296-1808. Our team is happy to help!” Nobody ever picks up the phone if you call the number and I am being ignored as they’re a snake oil salesman.

I ordered a sweatsuit set expecting the hoodie and sweatpants to match, as shown on the website and being listed under the same colour name. However, the pieces arrived in noticeably different shades. When I reached out to customer support, my concerns were repeatedly disregarded with dismissive copy-pasted responses, and no real effort was made to resolve the issue. Despite this being a clear mistake on their end, I was only offered a standard return—not an actual solution. For a premium-priced brand, I expected better quality control and customer service. Talentless should improve by ensuring advertised products match what customers receive and by offering more responsive, problem-solving support.

STAY FAR AWAY FROM THIS COMPANY. THEY ARE SCAMMERS. Had an order be marked delivered when nothing was delivered. Now im trying to get a refund or at least a reorder but they are giving me the run around. Dont expect to get a refund for anything you buy. Edit: Make it right by issuing the refund. Your team has given me the run around and have done nothing to resolve this. I just keep getting replies that tell me to wait 30 days. Now im being told another 75 days? I just wanted a refund or the shirts sent to me. Thats it. (Order number #627409)

Terrible customer service. 1 month and 20 emails later my problem is nit solved and my last 2 emails have not been responded to. Where they were, they didn't answer my question. Requests for phone number go unanswered. Update. Weak reply with no additional assistance offered to resolve this. Still no reply to my email with solution. No phone number to speak to a human. Thanks AI for responding to this with nothing helpful. Update: A week later. No help!