DAVID
Deceptive sales practices, which they deny even when proven.
As another has said, I ordered an oscillating fan as clearly described on the sales page; when it arrived it did not oscillate. When I complained their support team's response was I got the product I ordered. So, if you want a basic fold-up fan; great. But it is expensive. They operate deceptive practices; which basically shows their attitude. While the item was shipped from the USA, the style and wording of the support email conversation suggests the organisation is not from a country which respects consumer rights; where basically lying about a product is ok. Additionally, the 'sales video' clearly showed the device had a magnetic remote which stores itself in the middle of the fan. Rather neat I thought. The sales page makes no mention of that; so they are guilty of bait-and-switch as well. But the overall attitude is one of "don't care". So now I have a good, but far too expensive for what it does; Chinese manufactured fan. They refused a refund or return because the item does not have a manufacturing defect. You have been warned.



