take5oilchange.comReviews of take5oilchange.com

This location would not honor the coupon that corporate provided and charged extra for oil. They tell you anything over 5 quarts is extra and of course my car needs. 5.9 quarts. Anything to scam a customer. Manager Austin just blames corporate. I would not recommend this location at all unless you want to be ripped off.

If you value your car - DO NOT GO TO TAKE 5 IN BRIDLEWOOD FOR AN OIL AND FILTER CHANGE. These people are totally incompetent bozos. Problem #1: My car is a Kia Soul, 2015 with 2L engine. The Crankcase takes 4.1 Litres of oil. These idiots put in over 5.3 Litres. I have no idea why my engine didn't blow a seal. Photo of the oil I drained out attached. (Trustpilot doesn't let me upload photos). Problem #2: They got the biggest and dumbest employee to reef the filter on with as much force as they could muster. I had to crush the filter with a hammer so that I could grip it to spin it with a vice grip to twist it off. Filters are supposed to be 'FINGER TIGHT'. Photo attached. (Trustpilot doesn't let me upload photos). Problem 3: They used the cheapest and smallest Chinese filter on the planet. It probably cost them between 50 cents and $1. I'm being generous. The name on it is 'Service Champ'. Never heard of it. It was 30% smaller than the proper size Fram or Purolator or Mann filter. I estimate the total cost to TAKE 5 for the lowest quality oil available, at around $7, and $1 for the total garbage filter = $8. They charged me $60. Deal with these clowns at your peril. I never will again.

I went to the Take 5 in Austintown, OH for a routine oil change, and shortly after my vehicle began making awful noises. When I returned, the staff documented that the oil filter had been improperly installed and was leaking. They replaced it and told me “all is well”. Concerned, I took my vehicle to Kia for inspection. Their technicians found metal debris in both the improperly installed oil filter and the replacement filter, as well as in the oil pan. They also noted loss of lubrication and confirmed internal engine damage requiring a full engine replacement. I have now been without my vehicle since January. A claim has been ongoing through their third party claims dept, Fleet Response, who has told me the push back is coming from Take 5 not wanting to take full accountability for the damages. It is now April and I am still waiting for approval for repairs and have not even been provided a rental vehicle. This situation remains unresolved and has been extremely disruptive to my daily life.

The only good thing was efficiency. Other than that. Way overpriced on everything. An already overpriced $100 oil change shot up to $200 with 2 air filters. It was outrageous and I feel dumb for letting them rip me off. I will never go back snd I hope everyone else will take my advice and not use them.

Took my Honda CRV for an oil change at the Take5 location in Smryna, TN before the Easter holiday and one of their incompetent technicians failed to properly secure the skid plate. Next day I was traveling with my family and 30 mins into the drive, the plate breaks loose and creates sparks under the car and almost gets us in a wreck! Called both the corporate offices and the specific location to file a claim and report the incident and haven't gotten any resolve from either. Apparently this location is a franchised location, so Take5 corporate has zero control over any correspondence or timeliness of handling customer complaints. When I called the actual shop to talk to the manager/owner, they kept me on hold for 20 minutes and I could hear them laughing in the background. They have poorly trained technicians that put people's lives at risk, cost customers money in damages with zero resolve. Here's hoping they can go bankrupt or get some giant lawsuit that takes them down. Based on all the negative reviews, they 100% deserve it.

Won't let them change on a lawn mower after my experience. Have a diesel pickup. Ended up costing me $525 for a full service. They didn't get the oil filter o-ring set properly & oil leaked out a gallon off oil before they caught it. They rounded off the corners of the fuel filter. Had to get it replaced. Found on line their brand of oil filter should last 10,000 miles. My oil change in owner manual says 15,000. Won't ever go there again. Cost me another $400 to get name brand filters & replace fuel cap with a aluminum one. $525 dollars with a coupon that turns out it was only good on 4 gals. NEVER AGAIN. Crew more interested in trying to up sale.

I have been going to Missouri City TX location but it recently had a staff change to a bunch of young kids who were rude, spraying each other with water & had me leaving with my hood not latched. Careless and unprofessional. You've lost a client to competition!

Took my car in for an oil change and they recommended a coolant flush. I allowed them to do the extra service, and less than a day later my car had such a coolant leak that I had to add coolant just to get home, and then add more coolant the next morning just to get to a repair shop. I filed a claim and it was denied (after taking 4 months) because they say it was most likely already damaged and their coolant flush only unearthed the leak. The leak came from the diesel system due to an overtorqued cap - substantiated with videos and pictures and they still deny the claim.