take5oilchange.comReviews of take5oilchange.com

NRH oil change overfilled my oil by a quart and a half. Now there is an oil leak and they are not wanting to take responsibility. Started a claim the beginning of March, haven't heard from them since March 13. Time to go legal.

The Ramsey Street Take 5 cannot be trusted with your car. Two weeks ago, I took my 2022 Hyundai Santa Cruz for an oil change. During the oil change, the evacuator ( removes the oil) that they installed to remove the oil got stuck in the engine and it could not be dislodged. They attempted to remove the oil pan to get it out, but were unable to figure out how to remove the pan. I left the car overnight so they could get a mechanic to remove the pan. Later the next day, they called me and told me that their "mechanic" ( assistant manager) fixed my car and everything was fine. I picked up the car and immediately noticed a lot of noise under the hood. The next day I found a huge puddle of oil under my car. I called Take 5 and relayed this to them and told them I was taking it to the dealership to check it out. I stopped driving my car and waited for my appt. at Lee Hyundai. They reported that a bolt had been broken off in the oil pan mounting and the oil pan lip had been damaged. The cost to extract the bolt and repair the oil pan was $1119.66. The ownership has refused to reimburse me for the damage they did and I have had to file a court case against them.

Today was the last time we will EVER take our vehicles here (Benton Arkansas). I bring my own oil and filter to have changed. Last time, they charged me $20. Today they told me it would be $55, not even 7 months since last time. Manager said they have new policies and procedures, he couldn't do nanything about. It also took over an hour to get into the bay. Last time I took my wife's vehicle, I sat for 30 minutes in line. Ended up leaving to another appointment. Today took the cake though. Waited over and hour to be told the price would be more than double what I paid last time, and the attitude was like they didn't care!

They stripped my oil pan. They didn't make any apologies about it I even took it back the next day after it left a big stain on my driveway and what they did was shovel plug that stripped the oil pan back up there. Then when I tried to get them to fix what they had damaged they blew me off. I wouldn't let them change my wiper blades. I'm not going to go find the receipt because I've sold that car since then but it was not that long ago within the last year. I mean went to the manager again and got no reply. Hell the manager was hardly ever there off of Church Street in Murfreesboro by the way. Completely completely ruined me on getting my oil changed anywhere other than the dealership from now on

I had a complaint regarding being charged for 5 quarts of oil but had to pay another price for the 6th quart. Never ea response from the lady that emailed me. Straight reap off

I would give these guys a zero if possible. I had my oil changed at store #745 and they failed to reinstall the splash guard under my Ford Expedition. After spending $75 and 3 hours that I didn't have to waste, I repaired the damage they did. When I spoke with the manager he said I can give you 25% off of your next oil change (probably $30). I will never go to Take5 again. It looks like they need to take 10 minutes in order to get the job done.

It took an hour and 10 minutes to get an oil change from this place. The staff was unapologetic on the long wait times and they didn't seem to know what they were doing. It was ridiculous having to wait this long at a shop that advertises quick service. Prices are also expensive. Two thumbs down on this business.

All I can say is unreal. My wife told me she found a new oil change place that really did a great job. They give you a bottle of water, air freshener, and clean your windshield. While doing the oil change, one of the guys came to the window and told my wife her antifreeze was only 25 degrees and needed to be changed before winter or it could freeze her engine block. Not sure if he realized I was sitting in the passenger seat. I called him out on his claim and told him I just flushed the radiator a month ago and changed the antifreeze. He looked at me with that 'I'm busted' look and said nothing. Then he said, 'Okay, well, it's a little low, so I will top it off.' He put maybe 12oz in the overflow. This was an attempt to scam a customer with ignorant claims that only a woman would fall for, charging an additional $90. In my opinion, this place uses deceptive tactics to lure customers in with free, inexpensive giveaways to scam them. Stay away from this place.