Larry T.
The worst experience you could have…
The worst experience you could have with a simple oil change company. After having to pay almost $10,000 to replace the rear-end differential and housing, due to the incompetence of Take 5 employees who failed to adequately refill the lubricant fluid for the gears in the rear-end differential. The rear end of my truck locked up while driving on I-275, 15 minutes after leaving the Take 5 oil change in rush hour traffic. Further, after being made to wait over 2 months as Take 5's insurance company, Fleet Response out of Ohio, debated whether to cover the damages they caused to my Dodge Ram Big Horn 1500. Their insurance company continues to deny liability by requesting a fluid sample of the fluid that the Take 5 employees put into the rear end, months after repairs were completed. Requesting a fluid sample with no possible way of getting a fluid sample months after the repairs were completed is simply insane, fraudulent, and should be criminal. If it were not for my coverage with GIECO, I would not have been able to completely cover the expenses. All I can say is avoid Take 5 oil locations at all costs and its incompetent employees, save your money and sanity by going to an oil change company that has mechanics certified to work on your vehicle even if it's just a simple oil change that a monkey, I am sure, can be taught how to do correctly. Lesson learned: Never trust any Take 5 oil change companies; their insurance will deny liability for damages they might cause to your vehicle at all costs.