Swirl Wine Shop Reviews | Read Customer Reviews of swirlwineshop.com

Swirl Wine ShopReviews of swirlwineshop.com

4.6785 reviews
Beer & Wine
50 Technology Ct., Napa, California

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Swirl Wine Shop

About Swirl Wine Shop

At Swirl, wine is more than a drink, it's a ritual. Swirl is your one stop destination, where you can find premium wines to enhance everyday moments, at reasonable prices. Our goal is to provide you with premium wine that fits your lifestyle. Whether you prefer a bold red, a crisp white, or a sweet rosé, our selection has something for all tastes. Great for gifting as well!We offer a wide selection of curated bundles at varying price points and bottle counts. We also offer the option to choose your own wines. With dry and sweet wines available, the options are endless, and never any commitment.

Swirl Wine Shop (swirlwineshop.com) has 785 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: swirlwineshop.com
Website: swirlwineshop.com
Category: Beer & Wine
Location: Napa, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Swirl Wine Shop reviews

Showing 23 reviews with 2 stars · Clear filters

juppi
Jul 28, 2025
None of the wines areNone of the wines are worth more than $7 tops.worth more than…
None of the wines are worth more than $7 tops. All the reds taste the same. EDIT: They offer 100& satisfaction. That isn't the issue. The cost per bottle is inflated by $10-15 per bottle in the list price. You can buy the same quality wine locally for $5-7 per bottle.
Response from Swirl Wine ShopJul 29, 2025
Hi there, thank you for your feedback—it looks like you've reviewed us before, and we'd love to make it right. As mentioned previously, we do offer a 100% satisfaction guarantee.
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SK
Dec 2, 2024
Shipping was fine but wine quality was…
Shipping was fine but wine quality was poor
Response from Swirl Wine ShopDec 2, 2024
Hi there, we are so sorry to hear you did not love the wine. We do have a 100% satisfaction guarantee, so just let us know what you didn't love and we'll take care of it for you!!
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tara
Nov 7, 2024
The project was good but never got the…
The project was good but never got the gift card I ordered at the same time.
Response from Swirl Wine ShopNov 7, 2024
Hi Tara! Thank you for your feedback, it does look like your gift card was sent immediately after purchase. We will resend it again now & follow up with via email as well!
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Bethany
Nov 1, 2024
The wine is awful
The wine is awful. The communication on delivery was not good. The biggest problem though is the wine. It as advertised at all.
Response from Swirl Wine ShopNov 1, 2024
Hi Bethany! It looks like your wines were just delivered one day ago, so I am sorry to hear that one or two may not have met your expectations. We do have a 100% satisfaction guarantee if you can let us know which wines you did not love. As for delivery communication, we send out an email and text once the order has shipped with an expected delivery date and again when your order is out for delivery. Please let us know how we could improve this!
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Philip S.
Sep 15, 2024
Most of the wines were boring…
Most of the wines were boring varietals. A few were tasty, but not so many as to be compelling. Some of the labels seemed to just be faked. There were no wineries with those IDs. So not gonna do this again. Phil Scranton
Response from Swirl Wine ShopSep 17, 2024
Hi Phil! Thank you for the feedback; we appreciate it. We do have a 100% satisfaction guarantee if you can let us know which wines you were not too happy with. We work directly with local and international small-batch wineries, and do all the winemaking & finishing here at our winery, so all of the brands are ours.
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Michael B.
Aug 5, 2024
when the delivery was botched by FED EX…
when the delivery was botched by FED EX as they never notified us they were there and then broke some of the wine bottles, your company resent my order within a week and I am enjoying the wine now
Response from Swirl Wine ShopAug 5, 2024
Hi Michael! I am so sorry FedEx damaged your original order—but I am happy to hear that you are now enjoying the wine. We are sad to hear that the FedEx experience warranted a 2-star review on us and we hope to make that up with great wine at an even better price! Have a great week :)
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Terry F.
May 17, 2024
Lost Wine!
After about three weeks I had to ask about when I would get my wine. I was then told it was lost? No one contacted me about my wine being lost?
Response from Swirl Wine ShopMay 17, 2024
Hi Terry, I'm so sorry FedEx lost your original shipment. We are constantly trying to improve the shipping process and have just implemented a more proactive approach this week to damaged and lost orders like yours. I see that you were able to get your wines delivered this week, and I hope you enjoy!!
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