SweeplasvegasReviews of sweeplasvegas.com

Waited nearly 3 months for a redemption but never received and kept getting the same bullshit from their support which I contacted several times, they were sorry but rest assured it would be coming. I waited 6 weeks for my first redemption and the 2nd one never came. Don't waste your time or money

Placed a redemption 7/25. Got canceled 7/26 (couldn’t do crypto redemption). ACH Redemption re submitted 7/26 at 6am. Almost 4 business days have passed and no timeframe provided for redemption. Emails sent every day and the finance team confirmed my redemption was all right and would get processed. No one is answering me, and not a single person can provide me the timeline for redemption approval. I’ve never seen a site have such long redemption times and poor customer service. I would stay away form this site until they fix their redemption issues!

Been waiting 2 weeks for my crypto redemption. I was fully verified long before I submitted. The last contact I had was about 5 days ago, when I reached out to support via email and was asked to send over a copy of my ID for the Finance Team which I did. Now I’m waiting for finance team to get back to me. I hate drama and have never written a review in my life prior to this experience, I just want the money I’m owed. That’s it, that’s all. If and when this is rectified, I have no problem playing on the platform but I need to be sure I’ll be paid when I win.

Terrible. Never payout. Gives runarounds in emails, you kyc verify and then they ask you for more information. STAY AWAY

This is by far the worst site ever. I withdrew a 120$ on July 1st here it is July 26th and my redemption is still processing. Wtf? I emailed them multiple times and all they say are they are processing it or don’t even respond . If I could rate this site a 0 I would don’t deposit any money into this site you will not get it back. Scam site

Checked this site out after reading reviews from some of the social casino review sites. This site seemed to be great, had a good catalogue of games, some really great deals (200% bonus sometimes), and actually had 1x playthrough which for some reason is rarer in the newer social casinos popping up. I bought a pack and then played through and put a redemption in. The next day a better deal came crop so I bought another one and put another redemption in. Well that was may 24th and 25th and they are still stuck as pending. I’ve contacted support a few times and they say they’re just so bogged down by how many redemptions there are but that they’ll get to it and it’s in the queue. I contacted them again yesterday and they said their 2 month wait is unusual and they’d contact their finance department to get to the bottom of it. Well we’ll see, I’m not expecting anything and think these will be pending forever until the site shuts down. I’ll update if a miracle happens and the way actually pay out.

I have been waiting on a redemption since June 23rd. I have contacted customer service several times, with them promising that I will receive my redemption soon and apologizing for the wait, I even purchased more SC in good faith and submitted another redemption…still no pay outs! I will be following up with BBB and whomever else. This platform has a 24H period it claims for payment processing… I guess they meant 24 months! I will be taking whatever steps necessary to get my money! I don’t care if I spend more taking this to court! UPDATE- August 3rd and my redemption was initially place on June 23rd…STILL NO REDEMPTION! I cancelled my redemption after reading that a cryptocurrency redemption is processed faster. How about I got a response from the finance team in less than three hours stating that I couldn’t redeem via crypto because I didn’t make the purchase with crypto and they cancelled my redemption. So the big question was how is it that I got a response in two hours when I redeemed with the wrong payment type but haven’t gotten a response informing me of why my redemption hasn’t been paid when I made it with the correct method, literally being ignored for over a month and only receiving generic responses. I finally got a response a couple days later stating I would be paid this week. We shall see! If not I will be contacting the Delaware Department of Justice Consumer Protection Unit and the BBB! I’ll keep you posted! UPDATE- FINALLY RECEIVED MY REDEMPTION AFTER 6 WEEKS OF BACK AND FORTH! Never playing there again! I do not want that hassle!

Sweeplasvegas will NOT payout when you win! They take your $$ happily, but if you win and request payout, they say 7-10. It's been 14 days since first payout request of only $100. The 2nd payout request is $350! All they say is "your request has been submitted and is up for review". Has anyone else had this experience with this site???