Swain DestinationsReviews of swaindestinations.com

Swain was amazing from planning to the end of our trip. They were aware of our budget while finding safe and exciting ways to see Africa for the first time. I refer to this as a trip of a lifetime and it truly was. I didn't have to worry about a thing because everything was planned ahead, so we were allowed to truly appreciate this trip.

The trip was so well planned, and exactly what we asked for -- we started with a walking tour of Auckland to get acclimated, a trip to Hobbiton, a tour of the mountains, black sand beaches and rain forest, all with lovely, knowledgeable guides. They were super flexible, cancelling one trip when our plans changed, moving our transportation times when requested, and again, everyone was so nice!!

We just got back from Gorilla Trekking in Rwanda and it was a fantastic experience. The logistics were perfect from the moment we got off the plane through the moment we were dropped back off at the airport. Our driver/guide was fantastic, could not have been nicer or more accommodating, and had us at every hotel and activity without any issues and made sure we were extremely well taken care of every step of the way. No issues at any activity or any accommodation - everyone had our information and everything went off without the slightest hitch. Even still, we were contacted by local Swain representatives to ensure we were having a great time and as a point of contact for any issues should any arise. We also have travelled to New Zealand/Australia in 2012-2013 and to South Africa in 2016 and both of those trips were equally amazing. Cannot recommend Swain highly enough. Thanks!

Just returned from Botswana -- SWAIN did an absolutely fabulous job planning this trip for us -- everything went perfectly!!! Thank you SWAIN!

Swain went above and beyond in exceeding our expectations! They did a phenomenal job arranging flights, tours, guides, and accommodations. They listened to what we wanted in our trip, were easy to work with, flexible (including when a medical emergency delayed our trip by a year), and very reachable--they quickly responded when we had questions or needed assistance (which was close to never because of how perfectly they had our trip planned!). This was the trip of a lifetime for my little family, and I appreciate all of the thought and effort that was put into planning our trip. Thank you!

From the early days of planning our trip to So Africa & Zimbabwe, Swain Destinations was meticulous, responsive and incredibly knowledgeable. All of their recommendations were spot on, from accommodations to tours to activities, and their “on the ground” staff was stellar. One of our group members unfortunately suffered an injury during the trip and Swain’s help was invaluable in getting care for her and following up daily regarding her progress. The entire trip exceeded our expectations but the Safari portion itself was the highlight, and the lodge where we stayed for that portion was one of the most extraordinary places we have ever experienced. We would highly recommend Swain Destinations.

I appreciated the recommendations that Swain made - everything was very smooth. Every day I received a text message with information for the next day's excusions. They were always available if I needed them (e.g., weather cancellation).

Swain Destinations really did a great job for us. They worked with me to create the perfect Australia itinerary, answered all my questions, and then managed the logistics to make the plan workable and efficient. All the hotels Garry selected were excellent, and our airport and hotel pickups were always prompt. George was great about staying in touch via text during our trip and dealing with any minor issues that popped up. I can't recommend Swain enough, and I will use them again when I plan my bucket-list trip to New Zealand.