Swain DestinationsReviews of swaindestinations.com

This was an intimidating trip to plan and a friend recommended Swain to us - they took our preferences and created a wonderful itinerary. Our transportation, lodging and activities were all meticulously planned and 3 weeks of travel in Australia & New Zealand were seamless! We met wonderful people in group activities as well as the drivers and guides which really enriched our experience. We highly recommend the Swain team!

Every flight, hotel stay, and the tailored experiences were fabulous! Detailed texts sent daily for activities, car transfers and flights. Very professional and quick to respond to any inquiries I had during the Australian journey! I recommend Swain to anyone and hope to use their services again in the future.

We thoroughly enjoyed our trip to New Zealand and Australia April 11-23. All of our tour guides and drivers were fun, professional, courteous, and knowledgeable, making this a memorable trip! After arriving in New Zealand, Murray was our guide who drove us from Auckland to Hobbiton. His expertise was amazing; he had so much information to share about New Zealand and all the sites we passed on our way to Hobbiton. Big fans of the Lord of the Rings movies, we were so excited to see how everything was so well preserved and enjoyable to visit. Our daughter is a film major, theater general manager, and expert on everything “cinema.” She was totally captivated! We flew from Aukland to Australia’s Gold Coast after our unforgettable experience in New Zealand. We were placed in the hands of Nikki for a tour of the Currumbin Wildlife Sanctuary. Once again, we benefited from her abundant knowledge of the sanctuary, specifics regarding the animals under protection, and Australia’s conservation efforts to protect the land and the environment. We had every opportunity to photograph koalas, kangaroos, wombats, crocodiles, and other wildlife native to Australia. We also enjoyed the Gold Coast beach on our free day. Next, we flew from Brisbane to Cairns. Reef Magic provided a fabulous snorkel experience on the Great Barrier Reef. The next day, our guide, Gavin, shared his expertise about the tropical rain forest flora and fauna. Our river boat search for crocks with Crocodile Dave gave us the chance to see a big croc, Scooter, and many young crocs. Because of their knowledge, it was an experience we will never forget. After Cairns, we flew to Sydney for a private tour with Sharon. We learned all about the city and surrounding areas during a spectacular drive around the city. She then dropped us off for an enjoyable tour and dinner at the famous Sydney Opera House. This was a trip of a lifetime! All hotel accommodations were luxurious, comfortable, and relaxing. Their locations were convenient to restaurants and sights worth seeing. Everything went “as planned” without interruptions. We were met by guides as expected, and stayed on schedule without any concerns. The airport transfers were always timely and comfortable. Before each day we received a text message from George telling us exactly what to expect for our next event. We couldn’t be more pleased! We are thankful Rachelle used your agency for our wonderful experience. We thank you both for a job well done!

We just returned from 3 weeks in Australia and had an overall excellent experience with Swain. Garry was extremely helpful during the planning process, always responding promptly addressing all of our requests and guiding us with ideas and information. Once we were on the ground in Australia, the operations team was flawless in their execution. All of the drivers and guides were very friendly, knowledgeable and service focused. We enjoyed all of the private and small group tours that were arranged and appreciated the suggestions for days at our leisure. Our hotels were all very well located, clean & provided excellent service. Thank you for making this a wonderful trip for our group of four!

After constructing a itinerary for 3 weeks in New Zealand, filling in all the blanks with actual hotel reservations, bookings for tours, ferries, etc., seemed overwhelming. And even a few months out, things were filling up. Some friends traveled to NZ with Swain's help a few months before, and I gave them a call. Within a day, our coordinator Grant had everything in place for a custom trip--and kept working to put upgrades in place where possible, and suggested a few tweaks that made the plan even better. And when our flight into Auckland got delayed, and we missed our connecting internal flight, their representative explored all the options and got us back on track with our itinerary while we slept in the airport hotel room that he'd arranged while we were still in the air. The attention, professionalism, and coordination among team members was outstanding. And as a result, we had a fantastic trip. We won't hesitate to work with them again.

Amazing ( 2nd experience ) with Swain Australia, we used them for our honeymoon and this time for our 25th anniversary trip! So helpful in every aspect from booking hotels to air to adventures a 10 star rating ! Ans when o needed immediate help during our trip George from Swain was amazing and made our trip a spectacular experience! Highly recommend to anyone to use Swain :) best 2 trips ever !!!!

If you want a professional travel partner that accommodates your needs and travel changes then Swain is for you. Swain over communicates and is highly responsive; what more could you ask for!

We just returned from a 33 day vacation to NZ and Australia. Swain destinations curated our land package in both countries. It was nothing short of AMAZING. We loved the variety that we were offered in visiting different parts of the countries while maintaining high quality of services. Swain did an outstanding job curating our trip. The accommodations were excellent, the transfers were seamless and the communication from George each day exceeded our expectations. I actually received a text everyday preparing us for the next day. Who does that? We all know Travel can be challenging at times as systems vary wherever you go. The daily texts were extremely supportive and helpful as each day was different. My husband and I are so grateful to have had such a memorable trip that was SO stress free! I mean completely Stress free!!!! We can’t say enough about this company. We were totally spoiled in SO many ways. We will sing their praises to whoever is willing to listen to us! Thank You George for your kind support!!!!