Swain Destinations Reviews | Read Customer Reviews of swaindestinations.com

Swain DestinationsReviews of swaindestinations.com

4.9220 reviews
Activities & Tours
Haverford, Pennsylvania

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Swain Destinations

About Swain Destinations

Master Designers of Luxury Travel for over 35 YearsSwain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice."Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.

Swain Destinations (swaindestinations.com) has 220 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: swaindestinations.com
Website: swaindestinations.com
Category: Activities & Tours
Location: Haverford, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Swain Destinations reviews

Showing 207 reviews with 5 stars · Clear filters

Linda L.
Dec 13, 2017
The direction and assistance I received …
The direction and assistance I received from Ian Swain for my group of 7 was spot on. Though they ended up changing out 2 tours while there, the tours booked were what they originally requested. The clients commented on the great serviced from Canterbury Trails guide, Irene, as well as the last 2 Luxury Lodges they stayed, Otahuna and Blanket Bay. I had an unusual request for stocking a villa for their stay in Blenheim and that was done efficiently through Swain and Canterbury. Absolutely no complaints with the service. Ian responded to me even if he was traveling.
Response from Swain DestinationsDec 14, 2017
Dear Linda, Thank you very much for taking the time to share this wonderful review, which really highlights the "hands-on" style of our fearless leader at Swain Destinations, Ian Swain. He is still as passionate today as he was 30 years ago when he started this company, and is always there to ensure all of our agent partners and travelers are well taken care of. Irene at Canterbury Trails is one of our long-time partners in New Zealand, and it's so nice to hear that she took great care of your clients, and accommodated their special requests. Thank you again for sharing your feedback, and for your valued support. Kind regards, Barbara Rake Customer Relations Manager
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Leslie
Dec 13, 2017
Swain is a dream to work with
Swain is a dream to work with. I have dedicated regional experts for Australia/New Zealand, South Asia and Africa and they are always my first choice for ease, thoroughness and competitive pricing.
Response from Swain DestinationsDec 14, 2017
Dear Leslie, Thank you so much for your review! It is always our pleasure to be of assistance to you, and we are so grateful for your continued support. Kind regards, Barbara Rake Customer Relations Manager
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Kim
Dec 8, 2017
SWAIN = GREAT SERVICE!
Great service, amazing destination knowledge, Swain is my go-to for AUS/NZ and Tanya is the BEST!!!
Response from Swain DestinationsDec 13, 2017
Dear Kim, We are thrilled to be your "go to" for Australia and New Zealand, and would have to agree with you that Tanya is the best! We are very fortunate to have her on our team here at Swain Destinations. Thanks so much for your continued partnership. Kind regards, Barbara Rake Customer Relations Manager
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Mr. & Mrs. G.
Dec 8, 2017
Great place to book a destination.
I have recommended and used Swain for a couple of trips and they all were fantastic. The company and agents are very knowledgeable, helpful, and courteous. If a trip in the future requires assistance, they will be the first agency I would call for advice. Our recent trip to India and Nepal could not have been more perfect.
Response from Swain DestinationsDec 13, 2017
Dear Mr. & Mrs. Groh, Welcome back from your recent travels to India and Nepal, and thank you so much for taking the time to share this wonderful review. We are thrilled to hear that your trip went perfectly, and we look forward to being of service to you in the near future on your next exotic travel adventure. Kind regards, Barbara Rake Customer Relations Manager
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Maryellen
Dec 8, 2017
Very impressed and satisfied with the …
Very impressed and satisfied with the staff especially Donna Van Buren. Found staff to be cooperative - knowledgeable and very helpful.
Response from Swain DestinationsDec 13, 2017
Dear Maryellen, We are so pleased to read your wonderful feedback on working with our staff here at Swain Destinations, particularly with our consultant, Donna Van Buren. Thank you so much for sharing your review, and for your valued partnership. Kind regards, Barbara Rake Customer Relations Manager
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Jeanne
Dec 7, 2017
Great agents
Great agents
Response from Swain DestinationsDec 13, 2017
Hi Jeanne, Thank you for your comments. We continue to be very proud of our knowledgeable, helpful and professional consultants here at Swain Destinations, Your partnership is very much appreciated. Kind regards, Barbara Rake Customer Relations Manager
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Sunita
Dec 7, 2017
I had wonderful experience working with …
I had wonderful experience working with Bela.
Response from Swain DestinationsDec 12, 2017
Dear Sunita, Thank you for sharing this very nice review and we are fortunate to have Bela on our team. She is an exceptional travel consultant to India. Your partnership is greatly appreciated. Kind regards, Barbara Rake Customer Relations Manager
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Happy Travel P.
Dec 7, 2017
Swain is a Fabulous Partner to the Travel Agent!
I rely on my friends at Swain for assistance in tailoring the perfect vacations for my clients with more exotic tastes, and they have never once let me down! In the last year, I have worked with them on several trips to ANZ, SE Asia, and even Africa, and their service and attention to the clients' needs are outstanding. I am looking forward to working with them on many more adventures to come.
Response from Swain DestinationsDec 13, 2017
Dear Happy Travel Pro! Thank you very much for sharing this wonderful review, and we are always so thrilled to be able to partner with you in designing wonderful and unique adventures for your clients traveling to our exotic destinations. We will look forward to the next adventure, and thank you as always for your continued support of Swain Destinations. Kind regards, Barbara Rake Customer Relations Manager
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