Carol M.
Signed up for new plan
The salesperson was extremely informed did a great job of explaining everything and saving me money I was very happy with the experience
SureFire is listed under Manufacturing.
SureFire (surefire.com) has 4 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Carol M.
The salesperson was extremely informed did a great job of explaining everything and saving me money I was very happy with the experience
Austin
Edit: I couldn't be happier with Surefire's CS! From the time I sent my email to them to the time I had a brand new flashlight in my hand was around 10 days! This is why I buy Surefire; you buy the brand, not just their product. Glad they stand behind their products and defenders out in the world. I purchased a EDC2-DFT flashlight directly from their site and had only dropped it once and treated it fairly well. Then today I noticed something slightly rattling inside of the head while it was being charged. I reached out to CS as I couldn't pinpoint where it was coming from, and I couldn't hold anything down and make the rattling stop. They responded to my email within 10 minutes and Rene and I went through some troubleshooting prior to being issued an RMA and 2-day UPS return label. I even specifically asked if the 4-5 foot impact on asphalt would've caused this and thus not be covered under warranty as this wasn't manufacture error. He assured me this was fine and would be covered and informed me of the wait time.
Robert A.
Buyer beware! I can not recommend this company or their products. You'll spend a lot of money on a suppressor, and they'll discontinue it and the muzzle brake/qd mounts for it. Leaving you unable to change platforms or mount it on the intended platform. You'll be stuck with a VERY EXPEPENSIVE but USELESS piece of hardware and $200 tax stamp. Spend your hard earned dollars elsewhere.
Eric
Customer service is rude, they ignore you and they never have any idea what they're talking about. They told me that 5.7 is too big and too high pressure to pass through a 5.56 rc2. If you're aware of the loading, the diameter of the 5.56 bullet is actually 5.7mm, and the actual bore of the rc2 is like 7.2mm anyway. But that didn't stop the customer service representative from LAUGHING at me on the phone, and it also didn't stop them from telling me to go buy a different $1200 suppressor.