Preston
If you want to wait a week or more for …
If you want to wait a week or more for them to ship your order, this is the place for you.
From protein powders to weight loss supplements, we've got it all. And we've got the lowest prices too! We ship our supplements internationally, and if you're ordering from the USA shipping is FREE with $49+ orders!
Suppz.com (suppz.com) has 2,503 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Preston
If you want to wait a week or more for them to ship your order, this is the place for you.
Steve Clark, NASM Certified Personal T.
My last 2 orders have been several days late with no notification from customer service. The latest order has an incorrect item, but customer service can only be reached from 8 to 5 CST. I liked the idea of free 1-2 shipping, since I'm in Iowa, but Bodybuilding.com has a warehouse in Wisconsin as well. They always deliver within 2 days and have never messed up an order.
Matthew B.
Have yet to receive product or tracking
Willow
Was sent an email from Suppz.com that products with DMAA were going up. They gave this reason saying that was why they were increasing their prices on DMAA products. The email stated "Just add any of the select non DMAA products below to your cart and get 20% off instantly!' Then they listed categories such as fat burners you could click on. This is very MISLEADING!! So obviously bought several of my fat burners believing Suppz.com would eventually run out. When I did not see the 20% come off my order, I called customer service. She told me to take a snapshot of the email, send it to customer service with my order # and the amount would be deducted off the bill. If she had listened and looked into my question, she could of notified me of the confusion. Then I would have NOT ordered from Suppz.com and purchased from either of the 2 other sites I found the SAME product CHEAPER !! I relied on Suppz.com giving me the best price since I had been a customer for a long time. Even if I had gotten the 20% off the Hydroxyelite from Suppzcom, it still would of been "more expensive." Supplement Warehouse had the fat burner cheaper even coming with a free product AND a military discount. Best Nutrition also had the fat burner cheaper AND came with a military discount. Sad using misleading tactics on long time loyal customers. . .
Response from Suppz.comOct 17, 2017
Cathy, We're sorry for the confusion. The email was intended to give a heads up that prices would be going up due to product scarcity. The 20% off was intended to showcase our best products still in production so we could try to wean customers off discontinued products. Just as an FYI the websites you mentioned in fact were not shipping DMAA products anymore and are refunding customer orders.
Giovanna Gomes - Victor L.
I bought my products on october 2th, but they shipped my product only on october 6. So, in the website says that " FREE 2-5 Business Days $0.00 Flat Rate' So this take more than 2-5, so i just will recieve the items on october 10. I'm super disappointed with your delivery service I send two e-mails and they took so long to respond me. I will never buy anything from SUPPZ agian
Response from Suppz.comOct 16, 2017
We're sorry that you were not satisfied with our shipping speed. Your order was placed on Monday October 2nd and arrived Monday October 9th. This fits in to the 5 business day delivery window as Saturday and Sunday are non-business days.
christopher G.
I still don't have my order.
MC
I've placed 2 orders with Suppz. Both times my debit card info was stolen and I had to cancel my card and go through a fraud review process with my bank. Proceed with caution. Coincidence... maybe, but when the account you used gets stolen within days of an order from the same vendor 2 times, well 1 time shame on you, 2 times shame on me.
Response from Suppz.comSep 26, 2017
Hey MC, Sorry to hear about your issues but we do not store credit card information. We use authorize.net like many other e-commerce sites and all data on our site is transmitted through a secure connection. You can see this by all pages loading in https vs http.
Customer
Horrible experience...i placed my order on the 26th,around the 2nd i was wondering why i haven't received a tracking number so i email suppz.com and they tell me my order was under fraud review since my shipping address was different from my billing address...what..so why did nobody attempt to call me the same day of the order even the next day...then i sent them a email stating i would like a customer service rep to call me before the order was FINALLY shipped out 2 minutes latet i received a tracking number. Horrible customer service