XboxReviews of support.xbox.com

Bonjour, SAV NUL . imcapable de repondre a une simple question . Propleme sur callisto protocol de sauvegarde il te réponde C est pas nous . Je vient de voir que le probleme est connue sur le net. Pourquoi metre des jeux qui foncionne pas sur xbox pc arnaque? Service l'amentable.

Absolutely useless, trying to do a recovery for my Xbox and there’s ’not enough information’ I’ve given bank details, addresses and everything. Funny how a simple hacker can just enter my account and change the email over but it’s impossible to change it back. Talking to support again and again giving the same old script

Poor service, been mis lead so many times, false promises and never calls back when they say they will. Given up.

Customer support is a joke. They don't care about people who use their products. HELP your customers - I know, its a crazy solution. An update on our xbox has caused us not to be able to log in due to an email address no longer accessible. They just say nothing they can do.

Xbox refused to fix my £150 controller under warranty and didn't give me a clear reason why. The controller was in good cosmetic condition and checked all the boxes for a warranty repair. Warranty expired the day after they denied the repair because it had to be shipped to Germany.

They barely understand English. That’s the first and biggest issue. We called for refund and it took two hours and four different people to still finally be denied for the refund even though their supervisor admitted that it was their system’s fault for the issue. Xbox customer support is a joke. Can’t stand using Xbox. Get better employees that can understand people.

Xbox is not worth using now, from the cheapy Xboxes they manufacture that last a year a piece.now I still have my original Xbox & that works after nearly 20 years! to a retarded 3 type of online pass, that just seems nothing than a money grab, half the achievements don't even unlock on so many games now when you complete them, xbox say 'quote' "Allow up to 72 hours for this synchronisation to take place. If it hasn't appeared after 72 hours, try unlocking the achievement again" most people don't want to do the achievement again some are really hard & or very time consuming, & half you would have to restart the full game just for hope... But not guarantee it will unlock this time, really poor do, even Nintendo are better than that 😨

I have been using Xbox since the very xbox, used the 360 til about 5 years ago, and just got me a new xbox one S for Christmas 2024. Now I'm happy with the console, but I am very disappointed and angry about the ultimate game pass and cloud gaming. I've been using it since it came out, ive always done the monthly membership and seems they always up the price of it, and then up the price of rewards for points. Making it impossible to get anything of any real value. Then they changed the rewards system to a joke. The old monthly gave 1000 points and this new monthly reward is 350 and doesn't track very good, if anything there forcing you to game for awhile before it tracks. Basically making it inconvenient for the people paying for this service, and now I gotta wonder what service is there if they just cut the reward points earned and increased the cost of rewards for points. If this continues I might have to just say I give up, cancel my membership and ask for my money back for lieing for services that they say they give. Because the cloud gaming hardly works for me and sucks even on the new console. Then the rewards is a joke. So I'm paying $20 per month and $240/year for a joke. Xbox team your a joke now. I went from loving you guys for years to hating your customer support and now the team itself. And now your company is pushing away from console and pushing for computers as the future. All I got to say is I'm not made of money and Microsoft you can dig a hole and bury yourself in it because I'm done if this bs continues. I'll cut my $240/year and all the other games I've bought. I might even sue for the time spent and gaming all together for lack of considering the gamer. Especially when your a gaming company as much as you are a computer and all you want to do is help the rich computer people and leave us poor people in the cold. Your decisions as of late show microsoft team is nuts and needs correction. There choices hinder the future of the console and the gamer. If you can't do it anymore and fire thousands to appease your own gain then I'll be refusing to continue as a xbox gamer. I have 10000 hours plus into my xbox career. I'll be sueing for all the games I've bought, and all the times spent because now I can't even say I own the games I paid for since you and ubisoft want to throw it's a gaming license to rent a game title bs. At this point all gaming companies have lost there way and deserve to be shut down. Because I'm not a happy customer anymore. And if I do sue ill be sueing for pain and suffering as well. At minimum I'll be sueing for millions and if I can ill do billions. Because this ain't right. And mind you I loved xbox for over 20 years. Now I'm to this point and regret ever touching one.