The inspiration behind our brand was upon the idea that fashion should be accessible, effortless and empowering. Minimalist design in sustainable materials is at the heart of the brand.
Supersonie (supersonie.com) has 38 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Clothing & Underwear · Houston, Texas
Excellent
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Showing 33 reviews with 1 star · Clear filters
Ilona S.
They ask how their service can be improved. I don't know whether to laugh or cry. I waited over a month to get my order and instead of the classy looking long sweat top,I got a piece of cheap cotton, with awful logo. When trying to deal with the crooks, they told me I'd received the item I ordered. Which I didn't. Disgusting piece of bait and switch if ever I've seen. Spread the word. Do NOT buy from this company.
Lindsay L.
It has been over a month and I still have not received a holiday shirt that I ordered. Reached out to the company who deferred me to the tracking #. My package is allegedly sitting in a warehouse house in WV, for the past week. Hasn't moved. I guess the shirt was sent from Sweden, but their site claims they are in Hawaii. Total scam!!!
Lisa E.
Complete scam. What arrived three weeks after ordering is completely different than the picture. It looks as if they copied the wording and stole the picture from a different site because the shirt that arrived is 100% different and cheesy as can be.
BECKY F.
I order 3 items worth over $66, the 3 items arrived and very cheaply made and the quality looks like nothing but an iron on. I sent pictures and request a refund, they offered me $7, now they are telling me the return will go to China. No where on the site does it say anything about over seas. I am on my 3rd request or refund still no address for return.
Jessica M.
Absolutely terrible quality. Super cheap, not the style I ordered and looks like garbage.
Dawn R.
Absolutely horrible merchandise. Product is nothing like advertised. Cheap, misshapen clothing. I can’t get a return label to send back and get a refund. Don’t buy from them!
Mary P.
Took 60 days to get order. Had to email several times. Received order and did not look like picture of items ordered, sent the information requested by them to get the process for returns, told me what I got was exactly what I ordered and offered me $30 on a $450 order. The items were ordered per their size recommendation and did not fit. Customer service is giving me the run around as you only have a limited number of days to get a refund/return SCAMMERS
Steve R.
Ordered two shirts. Got tracking information two weeks later saying order was shipped from Ireland and arrived at Irish customs. I checked the tracking website and it was rated 1 star on Trustpilot. I requested refund from Supersonie, who said order was shipped already, be patient. I kept demanding a refund, then they sent me new tracking info from a second tracking website saying it was being shipped from China. I asked why from China now, and they said it was out of stock in Ireland so they were sending it from their warehouse in China. I have escalated to Paypal to refund my money.