Superior Cheer and DanceReviews of superiorcheeranddance.com

They need a better system where people should not be allowed to buy and pay for an item that they no longer have. Also they need a system where they notify the customer right away that the item is out of stock. It shouldn’t take a customer to call multiple times after they paid for a rush order that was stated to be delivered in 2 days! I never received a notified that I would not be receiving my item. I was really disappointed for being a first time customer But I don’t want to deter anyone from ordering from this company. This was just my experience.

Never received my order!!!!

I’ve ordered an Adidas Small Defender IV Duffel-Navy with my order on August 12th. I’ve received everything but the Duffel Bag. I’ve called several times and was told an email would be sent and I’ve never heard anything back. My daughter has her first game September 7th and we still don’t have any updates on when the bag should arrive. I placed the order with other items and assumed they would all come together. This is kinda disappointing because I’ve heard so many great reviews on the company. This is my first experience and possibly my last time shopping here.

I ordered about 17 megaphones. I had to follow up several times to figure out when they would be shipped. I was told after several emails back-and-forth that they were not in stock so I had to wait about 2 months … I again followed up and after the long wait they still haven’t shipped and it took the company a long time to respond to my emails. I just ended up getting a refund and going with a different company and got my megaphones right away.

I ordered a megaphone with a rush shipment so that my daughter would have it by her cheer banquet. It didn’t come, so I figured it would be a Christmas present. Still didn’t come her birthday is the beginning of February it would be great to be able to give her this gift at some point. I paid for rush shipping and never even got what I asked for two months later. I have tried several times to reach out to your company and gotten no response. Emails bounce. And there’s no phone number I can find a call.

The wrong poles were sent - they would not fit together to produce a 12 foot pole. Mistakes are made and that’s forgivable. However, the customer service rep, Amanda Meek, is now trying to charge me for the incorrect poles that were sent. It was not my fault that the incorrect poles were sent. I will return the incorrect poles at my convenience since I have no need for them - and they don’t connect to each other. But threatening me for your mistake is not the way to go.

I didn't get my order

Waited for 3 weeks & then contacted the company to check on the status of the order. I was sent the incorrect shipping information & then was informed that the item was no longer in stock & my order would be cancelled.