SuperatvReviews of superatv.com

Wouldn’t buy from them again. Roof was junk as showed up cracked in multipul spot. Dont fix good save your money

This company has a very low standard for customer service. I bought a drive belt for my UTV from them and the belt I purchased turned out to be the wrong belt. I bought the belt as a back up belt in December and did not notice until January that it was the wrong belt. I called customer service in January and advised them that I had the wrong belt. I had entered all my vehicle info on their website under my account. The person I spoke to could not tell me which belt my UTV required. He advised me to disassemble my UTV and determine what belt was in it. He never mentioned that there was a 90 day return window on the belt I had received. It was quite a process to access the belt to determine what belt I needed. Fast forward to yesterday and I removed and determined what belt I needed. I called back and this time I spoke with Luke. Luke advised me that I am not able to return the belt due to time passed the return window. He went back and reviewed the call from December and stated that the conversation I had prior to ordering had no bearing on me receiving the wrong belt. The belt I purchased has not been out of its package and has been in my bedroom closet since purchase. It is pristine. This is not my first order from this company but it will be my last. Had the first person I spoke to in December prior to my order been competent they would have been able to determine what belt was required. As far as I know it could have been Luke on the first call and second call as well as my third call. Luke was totally inconsiderate in his handling of the problem. The only thing that distinguishes companies is customer service. This is not a good example.

Nice rack. Heavy duty RackBoss 2.0 steering rack for my 2018 Polaris RZR XP Turbo came with the boots installed wrong (covering half the threads) from the factory, couldnt get it lined up until i figured this out. Had to cut them free and reinstall them correctly. QC is lacking at the superatv factory. Still better than buying from another vendor.

You have to wonder about this company. I placed two orders. The first order was cancelled (due to "risk") until I called them and then they shipped it. The second order I placed was also cancelled. So, I have to call them and set them right after placing every order?