Kelly A.
Very unhappy
Very unhappy. Ordered 3-24-2022. Did receive some email correspondence initially and now nothing. DO NOT ORDER from these people. Disappointed as friends have some and are beautiful but they take your $$ and Do Not care.
Sunshiners is listed under Art & Handicraft.
Sunshiners (sunshiners.com) has 17 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Kelly A.
Very unhappy. Ordered 3-24-2022. Did receive some email correspondence initially and now nothing. DO NOT ORDER from these people. Disappointed as friends have some and are beautiful but they take your $$ and Do Not care.
Jill Z.
Do not buy from this company. I placed an order 4 months ago and after numerous email exchanges, they never sent my order or credited my account. I did file a claim with the BBB but they aren’t able to resolve the matter. In the last few years, I ordered about 3 times and received my orders. Clearly they’ve changed hands or something has happened. This is really bad and they are still open and taking orders. Also, shortly after placing my order my credit card was hacked.
Thomas H.
Placed an order for a gift and the recipient didn't receive it after a couple of weeks. Then I noticed Sunshiners's shipping information on the bottom of their website which said orders can take up to 45 business days to ship. That's over 2 months! Almost a month into this now. I have tried for over 2 weeks to contact them and cancel the order, but their phone always answers busy and none of my emails have been answered.
Janet D.
I ordered on 12-13-20. 3 months, 3 emails, 1unanswered phone call, 1 snarky answer to my 3rd email and still fo not have my product. I have been overly patient! Enough of the excuses, videos and apologies. Absolutely absurd. Get it done or give me my money back.
Sheridan T.
I ordered a large parrot for my sister before Christmas. She still has not received it!! I have sent them three messages about the situation. They did answer me after the last complaint apologizing for the delay and assuring me it would be resolved. That was weeks ago. Frankly I don’t hold out much hope. I thought they were a reputable company from reading their reviews; however now I’m just disgusted and furious 👎
Monica P.
I placed a large order over $200 in early December. They charged my credit card right away but I still have not received any of the items over two months later. They have not responded to my request for a status update. Did I just get ripped off over $200? ☹️
Charlene G.
I ordered two items on 11/03 /2020, it is now 02/05/2021 and ond only received part of my order, after 12/26 /2020. I've called and emailed twice never to hear back from anyone. These are not cheap, I spent 111.00 on the two items as Christmas presents. Clearly they do not run a business well.
Kelly H.
Almost 2 months later and I haven't received my order. Thus company is TERRIBLE about returning calls, emails or texts. I wouldn't even be concerned about the order taking forever, if they were just proactive about communicating with me