sunriseslots.comReviews of sunriseslots.com

I have been trying to with draw my funds for a good two months now Everytime j message the customer service rep with be like your escalation was made please GJ e it 24-72 hours this is like the 3000880 hours now and still nothing. Not only that my withdraw method I did show UP IN LESS THE 2HRS I THIS IS A SCAM DONT WASTE YOUR TIME or you money people

I requested a payout on September 28th and it was approved but I still haven’t received it and every time I contact support they give me the run around.

I can't finish the KYC. I contact with the customer support, and they said its take several days. Naturally its fake. Another, I won 100 $ but I couldnt withdraw, because I used free chips 2 times. In my account I had 114$ withdrawable money, but the customer service said its not withdrawable 😂

Not only do they set you up for failure by offering multiple free chips in a row but I won $100 in one of the free tournaments and when I went to do a bitcoin withdrawal it was approved and I waited several days before contacting customer service again. After a long wait they came back and said because I used multiple free chips in a row they are unable to process my withdrawal and proceeded to take my $100 and told me I needed to make another deposit before I could withdraw anything. I’ve made multiple deposits in the past so this is beyond stupid and they purposely set you up so they don’t have to pay out. 🖕🏼

Yes didnt get my winnings but they do get deposits worst casino online slots all documents complete..

This is absolutely the worst casino on the Internet. They will not pay you and I'm wondering why they are even allowed to exist. There must be a way to sue them and get them shut down. If they are allowed to operate in America they should be made to follow the rules.

I've tried to withdraw from this casino twice with no success and before I even made the verification litecoin deposit I contacted customer service to make sure it would go through and they ensured it would as long as I submitted all the proper documents, which I did. Then I submitted the withdrawal and I got nothing but a string of excuses as to why I couldn't get my withdrawal and the 2nd time I tried was similar with slightly different excuses but I would stay from the casino because they're not trustworthy and the use deceitful tactics to gain the upper hand

Nov 8\24 I placed a BTC withdrawal on October 9th, it got approved on October 21st and now I am getting the run around of slow payment processing. I withdrew this month from 2 other Inclave Casinos (Ruby Slots/Captain Jack) using Coindraw LTC option and was paid out in 5 days. Latest email reply... Hope all is well today Our apologies for any inconvenience caused. I will escalate your case in hopes to get things moving along on this payment. As soon as we get any updates we will let you know right away. Best Regards Allison Update Nov 9/24 Sent a email with screen shots of a couple of the other complaint's and said maybe a class action was in order. My withdrawal was in my BTC wallet within an hr, with no fees taken.