sunriseslots.comReviews of sunriseslots.com

Overall horrible website. I have used tens of casino websites and this finishes at the bottom of the list. After playing with multiple deposits, I had done the math and the RTP (return to player) for my account which was considered VIP level 1, was around 30-40%. Most slots that I had played are advertised as a 90% and higher RTP. I know the house wins every time but this wasn't even fun to play. We are talking thousands of spins with little to no bonuses. As far as customer service goes, I had tried to cancel my account more than 6 times and had never gotten an email back to even question why. Glad to leave now as they installed a live chat and I am cancelling my account as we speak. Hate to see it but I'll go play somewhere else.

First of all Why do I have to pay 10 dollars to get my money "paid out!" ?!? - one cannot help but to think that is the way they make money Never Give winnings but make money on people trying to get a pay out. I won $600, but it somehow quickly reduced to $150 on the slot machines. Initially, it appeared as if someone had stolen from me. Nonetheless, I attempted to cash out the remaining $150, but I could only withdraw $70. They informed me that it would take 7 to 10 working days, which made me question the reviews claiming they received their money in 5 days with no issues. Interestingly, everyone who hasn't given this fraudulent company a 1-star rating seems to have had nothing but positive experiences. It's almost too perfect to be true. Something doesn't add up in the five-star reviews, and I've been waiting for about 20 days with no progress. My $70 hasn't shown up, and the company hasn't responded to my emails. What further erodes their credibility is the fact that 5 out of 10 times I attempted to log in, their services were unavailable in my country. This is an issue I've never encountered in any other gambling situation. It leaves me wondering where my $500, which I also won, suddenly disappeared to. Now, I'm left with $70 that has yet to materialize.

I played free spins and won $370 I was denied my cash out …my best advice don’t waste your time AND DEFINITELY DO NOT DEPOSIT MONEY !

I was denied a redemption on no deposit bonus, because I didn't make a deposit. Make it make sense..... no deposit bonus spin, can redeem up to $100 but denied for not making a deposit. Which it's not my first time playing and I have previously made deposits. I was sent an email with the free spins as a promotion so when I do and win I'm denied. Make it make sense

Never had a problem until now. I tryed withdrawal my winnings but been getting the run around.First day was 8/28/23 .ok 7 to 10 working days.Checked after them days,they said was approved 9/15/23,I asked if it would be the 20th of September,was told yes,waited didn’t see nothing.so checked 9/22/23.they said they need all this information again and it will have to be escalated.checked again 9/29/23.now was told they can’t send me the money because them people went home and don’t work on the weekend.so I waited till 10/2/23 and been checking everyday,been told everyday they have to escalate it.This is so pitiful!!!!!!

This casino deserves 0 stars. They will find any excuse to not pay a player and their rules are so contradictory that they can very easily deny your withdrawal for any reason. I won 2nd place in a freeroll tournament and they refused to pay me out and I had to argue with them for days. They did pay me though after a while, but ever since I have been banned from tournaments there

Do not play on this casino if you don't want to get robbed. Bad service and they will do anything in their power to not payout the winnings.

I requested a bitcoin withdrawal nearly a month ago. They say it takes 7-10 business days to be approved which it did and then another 7-10 business days before it is sent out. We are now outside of that time frame and I keep getting told my request will be escalated but here we are still with no bitcoin deposit in my account. Please choose to play with a more reputable online casino because you will likely never get paid out from this one