Brett S.
Truck was delivered broken down!!! Hole in firewall made family sick from fumes!
I purchased a 2010 Dodge Ram 2500 with 55k miles from Beaver Dam Ford. The title was good, the pictures looked good and it was coming from a dealership.... I thought it would be as described... I had the truck shipped by a 3rd party from the dealership to my house in CA. The transportation company did a fantastic job and I would highly recommend them. However, the truck arrived with MULTIPLE problems. During the first drive of the truck, the front left rotor started smoking. This was due to the brake hose clamp rusting and keeping the caliper from releasing. How the dealership didn't see this is beyond me. The tires were also heavily cracked and barely met the minimum tread depth. But what the dealership didn't say or show in the pictures was the sheer amount of rust under the truck. I called them up and they agreed to replace the tires and fix the brakes. While it was nice of them to fix what shouldn't have been shipped, the truck quickly broke down soon after. Due to the amount of rust, NOTHING has been serviceable... The driveshafts (both) had to be replaced because the ujoints couldn't be replaced - due to rust. All of the hard front brake lines had to be replaced because they broke apart when replacing the (soft) front brakes. Since I have purchased the truck, I have replaced: Front and rear rotors Front hubs Front and rear brake calipers Rear drive shaft Front driveshaft Front and rear shocks Front control arms Track rod bar Steering Assy EGR cooler Parking brake assy Two of the shops that I have taken it to have told me not to come back because they lost money working on it. And these are highly rated shops that have been around for a long time. Summit Ford got a bad deal on the truck (they bought it at an auction) and they passed their bad decision to a customer that they knew wouldn't be able to bring the car back. I have purchased several vehicles online and all of them turned out great except for this one. I was sold a pile of sh#t lemon and I hope that you can avoid my mistake. Since their mechanics thought that the truck was road worthy, they also must be completely incompetent. I now have a $35k truck that I can't drive anywhere without it breaking down and leaving my family stranded. I have dumped at thousands into it and have driven it less than 5k miles. Now the transfer case (or transmission) is making noises and will further this bad decision. Please save your family the trouble and look elsewhere for a vehicle.