SummerhaulsReviews of summerhauls.com

SCAM SCAM SCAM SCAM SCAM SCAM SCAM If there was a "No Star" I would click it, instead of the one star. I waited months to get my trench coat, which looked gorgeous on the Summerhaul site, but the quality was so poor, I couldn't even get the first button unbottoned. The material was like paper. When I tried to send it back, and when they FINALLY responded, they only offered me $8.00 and told me to keep it. I am posting this all over the web to alert others!

Ordered a few items from summerhauls only to not receive two of the items I purchased. Yeah, I received 1 of the 3 items, but the 1 I did receive took FOREVER to get here, and it was very cheaply made, considering what I paid for it. I placed my order November 4th, and I didn't even get my first item. They were "out of stock" and I had to open a dispute with PayPal since they kept refusing to refund me. Second item came in the middle of January. The third item is apparently "out of stock" and they're waiting to get another one in. I've told them several times that since it's out of stock, I want a refund. They keep telling me to select another item to replace it with, but I don't want another item. I've told them several times to just refund the purchase price, AND the cost of shipping, since I paid the additional cost for 3-5 business day shipping. 3 months and I'm still arguing with them for a refund. This company is nothing but HORRIBLE. Horrible customer service, horrible, cheap items, and horrible pricing. They are located in China, so why they even offer 3-5 business day shipping to the United States is beyond me. I did open disputes with PayPal, the website I made the purchase through, and I was able to get my first items purchase price refunded. However, because they did send out my second item, but not the third item, PayPal denied me my refund and closed the dispute. The second and third items were purchased together, so that just left me completely screwed, and now I can't even dispute the third item. Best advice to anyone looking to order from this company: DON'T. Most of their items are out of stock and you will NOT receive it. They will give you a false tracking number just to show that an item was shipped, to avoid fallback with credit card companies and payment websites (even though the item wasn't shipped) and you won't receive your item. Because they send a tracking number, any dispute made to a credit card company or payment website will be in lingo until it shows an item was delivered, which could take months, or until you receive an item that isn't even what you ordered. This website is so dang fake. I don't understand why major payment websites, such as Pay Pal, continue to work with them. Especially considering ALL of the negative reviews and complaints against them. Just don't purchase from them. You'll regret it.

Slow Delivery and Misleading Images

If I could give it a zero star I would. ordered my husband over $200 worth of clothes before Christmas 2020 we still have not received our items. the tracking number says they delivered our package in the mailbox which is a lie nothings been there. there’s no phone number for you to talk to anybody real. they’re only emailing people and then when you ask for your refund they want don’t wanna give your money back they want you to pick something else that’s in stock so they can replace it. I want my money back. I’ll never order from these people. don’t ever order from summerhauls. don’t ever ever ever order from these people ever. it’s a scam

I'd I could give it 0 stars I would. Purchased a sweater for my son for Christmas, for $60. The arms were short and the pocket where you put your hands, sewn off center. Will only issue a refund to their store. DO NOT WASTE YOUR MONEY!!!!!

Odered and paid for a beautiful mens sweater, only to later recieve email that it was out of material to make sweater according to summehaul, HA! Recieved refund but sweater still remains available for sale on website. So un professional.

Received my order yesterday & what a total RIP OFF! I was expecting the loose knit yarn sweater as advertised. The tag in the sweater is actually a Polo-Ralph Lauren tag. The sweater I received is not even knitted and the different colors are stamped on. After waiting for over a month, this is a huge disappointment and I will be filing more complaints on whatever review pages I can find on your company.

DO NOT ORDER FROM THIS COMPANY! I ordered a men’s large sweater for my husband and paid an extra $20 to have it by Dec 23. It arrived 2 weeks late so east of money... and the sweater... suppose to be a men’s large.. looked like It was made for a 10 year old girl. The material was flimsy and looked like it was made by an amateur knitting class. We had a good laugh it was so hideous but I stopped laughing when they refuse to back their product. They want to send me an $8 refund? Out of the almost $90 I paid for it? Not sure where they got that number. They won’t back the product or the false expedited shipping. There is no phone number for customer service which is a big RED FLAG! Any reputable company has a phone no. I should have read reviews first as there is another experience like mine. There are a couple of good reviews, but don’t be fooled....they are obviously fake and out there by someone in the company.