Hannah F.
SCAM
I bought a dress from this website and was told it would come before June 12. I placed the order on the first week of May and three weeks have gone by so I contacted customer service and was told it would be sent out on 5/18. On 5/20 there was no email so I contacted again and they said in two days it would be shipped. Two days later; nothing. I called customer service and they said there was no way my dress would come before June 12 and that it would be shipped in 2-3 weeks. I asked to cancel the order and get a refund AND CUSTOMER SERVICE HUNG UP ON ME. I am going to have to open an investigation through paypal to get my refund. DO NOT BUY FROM THIS SITE IT IS A SCAM.
Response from SummerhaulsJun 4, 2021
Dear Hannah Forthaus, Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!



