Summer FridaysReviews of summerfridays.com

I received an email asking for a reveiw of my product which I have not received yet. I called customer service and was told it was not during business hours....it WAS in fact during business hours as posted. Then I was hung up on. I called back numerous times and was hung up on every time. I do NOT recommend ordering from this company.

The worst customer service I have ever encountered from a company. They do not respond and it seems like everyone has issues with their shipping. They are constantly posting on social media and interacting with good comments but should be acknowledging the bad ones to help resolve. Was so excited to receive my first order from them but am now advising friends not to order from them.

Didn't realize the customer service and shipping turnaround time was so bad until Summer Fridays... Absolute ghost

Terrible Experience with Summer Fridays. I made an order on 26th Jan 2024 which never arrived. It was supposedly returned after one delivery attempt as nobody was home - I was in fact home waiting when the delivery was supposedly attempted. I contacted them regarding a refund and heard back after a week to say it would be processed shortly. Almost 1 month later and I'm still $165 down and still not heard anything else back from customer services. I would never order from this company again.

I placed an order for my birthday gift. They cancelled my order claiming that it was marked as fraud and customer service didn't provide any reason or resolution. They didn't provide any instructions for re-ordering or provide another birthday gift code because the codes are one-time use.

I placed an order on 1/28/24. I received an email confirmation stating they received my order. On 1/31/24, I received another email saying my package was ready to ship and that USPS tracking may be delayed by 3 days. It’s now 2/8/24 and my package has still not shipped. I searched high and low for a phone number because no one ever answers the one online. I actually found the phone number to the person who I think is the CEO. He was quite nice and did put someone in touch with me via email but all they told me was that USPS wasn’t scanning packages. I have no way of knowing if my order has shipped or not. According to the tracking number, it has not. I’ll be filing a dispute with my bank to obtain a refund. I would highly advise against ordering from this company.

Horrible customer service would NEVER purchase from them again. Products are just ok

This company sucks!!! They shipped my item to the wrong address and will not refund me although I’ve reached out to customer service multiple times. Customer service Rep Laura is rude!